• RESOLVED | Technical issue: Unable to log into Sage Self Service and slow response times

    Resolved 27/03/2024 15:00 The cause impacting on the site performance was identified and changes have been applied to improve the performance and prevention of event recurring in the future. Our team have been monitoring the system which has been…
  • Sage Self Service: New mobile application Version 2.5 now available on Apple iOS appstore

    The latest version 2.5 of the Sage HR and Payroll Self Service is now available on the iOS Appstore for Apple mobile device users. Click here to view and download the mobile app. Compatibility: Requires iOS 8.0 or later
  • Sage Self Service: New mobile application Version 2.5 now available on Android Google Playstore

    The latest Sage HR and Payroll Self Service Version 2.5 app is now available on the Google Playstore for Android mobile device users. Click here to view and download the mobile app. The required operating system for your mobile device is Android…
  • Product Update | Sage Self Service v1.20

    We have updated your Sage Self Service application to the latest version, and have included the following features/improvements: Company Holidays: The Administrator can view the uploaded public holidays per company, and delete them if incorrect …
  • Sage Self Service Error

    Hi! I had an employee who couldn't manage to update her SSS login details. She received the reset email and manage to change the password, but the minute she wants to log back in, she gets an error saying the username and password doesn't match. I have…
  • Software update deployed: Sage Self Service V1.19

    The latest update Version 1.19 for Sage Self Service has been deployed and includes fixes the following reported issues: Payslips do not want to download Travel Report does not return any records Counter shows on Inbox, but there are no records…
  • Sage Self Service - updated to Version 1.18 (2022/08/11)

    Sage Self Service has been update to Version 1.18. What are the changes in v1.18? Branding changes Employee GUID (Enhancement) Leave Types Enable/Disable function (Enhancement) Customer Claim Transaction List (Enhancement) Items Resolved…
  • Sage Self Service updated to Version 1.17 (2022/05/12)

    Sage Self Service has been update to Version 1.17. What are the changes in v1.17? Declined transaction does not show in the users’ inbox For more details, click on the "What's New" button on the Self Service website.
  • Sage Self Service - Daily Update email changes

    We've deployed an update to Sage Self Service last night, to address a few user requests regarding the daily update emails: Space between mail addresses is trimmed Date of birth now shows next to the employee name Header is correct…
  • Sage Self Service updated to Version 1.14 (2020/12/08)

    Sage Self Service has been update to Version 1.14. What are the changes in v1.14? Close leave transactions Delete employee records Updated RSA 2021 public holiday calendar For more details on the changes, refer to the updated release notes…
  • Sage Self Service updated to Version 1.12 (2019/10/16)

    Sage Self Service has been update to Version 1.12. What are the changes in v1.12? Enhancement of Leave Report Items resolved For more details, click on the "What's New" button on the Self Service website.
  • Sage Self Service updated to Version 1.11 (2019/06/19)

    Sage Self Service has been update to Version 1.11. What are the changes in v1.11? Improved Usability on Default Approval Structure and Workflow Management Enhancement Payslips improvements Administrator: password change process Items resolved…
  • Urgent notice: Sage Self Service Website down due to emergency maintenance

    The ess.sagesouthafrica.co.za website has been taken down for emergency maintenance at 11:30 on 11/01/2019. You will receive the below message whenaccessing the site: Unfortunately we do not have a time-frame of when the website will be back…