• Known issue: Release 6.0b - Namibia ETX report does not include Housing Type and Reference number (Sage VIP Classic only)

    We are aware of a reported issues where Sage VIP Classic users on Release 6.0b, there the Housing Type and Reference numbers do not populate on the updated Namibia ETX report. To resolve this issue, a patch file is available on the Sage Portal to install…
  • RESOLVED - Known issue: Premier ESS 12.1 - Employees unable to log into ESS website

    Update 17/03/2023 12:00 Updated software (v12.1.17.3) released and available on the Sage Portal to download - review FAQ section below for more details. 16/03/2023 12:00 : Updated post with steps to take ESS offline We are aware that a few Premier…
  • Known Issue : Error Message "Method Not Found" on Release 5.7a when running reports

    Sage VIP Classic & Premier The following issue has been identified on Release 5.7a when printing the following reports: TERS report ETI Validations UI19 report Service Certificate Example of the error: The issue also affects previous…