• Release 5.6a: ETI Validation tool

    During the mid-year reconciliation period, it came to our attention that some customers Employment Tax Incentive (ETI) company setups were incorrect resulting in incorrect amounts being utilised. A new in-system tool is available from Release 5.5b for…

  • Sage 200c VIP, Sage Classic and Sage Premier- Support Newsflash February 2021

    Click here to download the Sage 200c VIP, Classic and Premier February Support Newsflash

  • Tax and ETI Amendments 2021 effective March 2021

    The Taxation Laws Amendment Act, 2020 and the Tax Administration Laws Amendment Act 2020 were published on 20 January 2021.

    The document explains the most important payroll related amendments according to these Acts.

    All changes are effective March 2021…

  • National Minimum Wage Increase effective 1 March 2021

    The Minister of Employment and Labour published Government Gazette 44136 on 8 February 2021, amending the following:

    • The National Minimum Wage Act (NMWA) Schedule 1 and Schedule 2 effective 1 March 2021

    Effective 1 March 2021, the national minimum wage…

  • Known Issue: ETI Validation tool not responding on Step2 (Patch file available)

    The following issue has been identified which affect some users:

    When selecting to run Step two (Extract Data and Amend) on the ETI Validation tool, the system hangs in the following scenario:

    An employee with a Date engaged in a prior year, e.g. 2020…

  • SAGE PAYROLL PROBLEMS

    I have been working on VIP for 29 years and for the last 21 years been advocating that VIP is the nr 1 Payroll system in South Africa.

    I am currently on VIP Classic and as you can see I have been a client of VIP forever.

    I am lately so unhappy with SAGE…

  • Tax and ETI Amendments 2021

    The Taxation Laws Amendent Act, 2020 and the Tax Administration Laws Amendment Act 2020 were published on 20 January 2021.

    The document explains the most important payroll related amendments according to these Acts.

    All changes are effective March 2021…

  • ISSUES WITH ETI ON EMP501 FEBRUARY 2021 AND ALSO REPORT HAS MISSING INFORMATION

    Good day

    after the update to 5.5b on VIP Premier in January 2021 .I have some issues on the ETI.

    Even if you correct information with the ETI Tool the error doesn't go away and it doesn't pull some of the information through that was there before the…

  • NEW ETI UTILITIES TOOL

    I am really concerned about this tool.  It is inconsistant.

    Example:  You run the tool and it displays the red error columns and the adjustment totals.

    If you run the tool again, figures change to R1-00.  How is this possible?

    The next question I have, is…

  • ETI Validation Tool is now available for Sage Classic and Sage Premier!

    During the mid-year reconciliation period, it came to our attention that some customers Employment Tax Incentive (ETI) company setups were incorrect resulting in incorrect amounts being utilised. A new system tool is now available for Sage Classic and…

  • Release 5.5b is now available on the Customer Zone for Sage Classic and Sage Premier!


    Release 5.5b  for Sage Classic and Sage Premier is now available for download from the Customer Zone.

    Release 5.5b is only mandatory for Ghana payrolls. It is strongly recommended that Lesotho users load the update by February 2021.

    All other tax countr…

  • Important information regarding ETI reconciliations and ETI validation errors

     

    Important – Companies claiming ETI please take note of the following:

    We recently released an ETI Validation report (for Classic and Premier only). If you claim ETI, please ensure that you run this validation before beginning the EMP501 reconciliation…

  • ETI start date is after date engaged

    Hi

    I have 2 employees with an ETI start date AFTER their date engaged.

    Unsure of how this happened.

    I tried to correct with ETI take-on but it didn't work,

    Any other suggestions please?

    Thank you

  • ETI - failure in Easyfile

    Hi

    There is an ETI amount for this person in Apr but it should not be there - the company does not utilise the ETI benefit. Below are the errors from Easyfile - how can I remove it on VIP?

    Thank you,

    Roslynne

    LINE NUMBER: 10
    STATUS:
    7650808407202108VIPC0014300009…

  • EMP501 ERROR ON THE RSA SUBMISSION TOOL

    Good day,

    I did all the updates I am aware of with regards to the ETI but when I am running the EMP501 on the RSA submissions tool the ETI amount is incorrect.  It's the same issue we had previously with the EMP501 on the History reports screen.

  • ETI amounts not printing on IRP5/IT3a SUMMARY REPORT

    Hi

    We have a monthly and a bi-weekly company with the same PAYE number. When I export the [email protected] file for "mulitple companies"the system does not print the ETI values on the IRP5/IT3a summary report.

    When I select to export one company at a…

  • [email protected] interim Reconciliation Error: The ETI may not be increased for previously submitted periods (Amount declared for June)

    Good Day,

    I'm struggling with the online validation error as above. I'm using the latest [email protected] version 7.0.9.

    I have done the declaration twice and my values are to the cent the same as in the statement of account from SARS for my company.…

  • SAGE Premier EMP501 ETI issues with April 2020

    This is not acceptable. I cannot go through each of my payroll companies and export and fixed April ETI then import again? I don't have time for this. SAGE needs to fix this!!

  • ETI Validation Export: New ETI Take-on option for Sage Classic and Sage Premier is now available

    An updated ETI Take-on export report for Sage Classic and Sage Premier Release 5.5a has been made available on the Software Downloads page.

    The validation export will only include employees affected by the following scenarios:

    • ETI incorrectly calculated…
  • Release 5.5a Update - ETI

    Good evening,

    We updated to release 5.5a this evening, and reran the midyear test run out of September. 

    We received no error when we created the file on VIP Premier, however when we import the test run into Easyfile (version 7.0.7), we fail the test run…

  • ETI and SDL after the increased benefits and holiday relief

    SDL Holiday was for April, May, June and July 2020. Do we need to make any changes to the payroll setup after we've done a start of a new period into Aug 2020?

    Additional ETI has been extended until the end of July 2020.  Do we need to deselect any…

  • ETI Export + Import - Assist please

    Morning

    I am export ETI, from a March system, on 5.4a.

    Then importing it into our LIVE system on 5.4c+.

    I get numerous errors, saying file layouts are not the same.

    Is there an issue with the import file?

    Please advise how to fix.

    Kr

    Hein

  • Updating ETI history file

    Hi guys, 

    I get the following error when updating one of my companies - "Updating ETI History file" How do I get around it - the system is stuck here? 

  • eti after 5.4c update

    after the update to 5.4c the ETI amounts for Apr 20 have gone very high and some also in a negative, this has also affected staff under 29 

    please help to rectify

    thank you

  • ETI Updated to R750

    Hi

    How would you suggest we deal with the increased ETI amount in retrospect for April if we have already done all April submissions and payments?