ETI amounts not printing on IRP5/IT3a SUMMARY REPORT

SUGGESTED

Hi

We have a monthly and a bi-weekly company with the same PAYE number. When I export the e@syfile file for "mulitple companies"the system does not print the ETI values on the IRP5/IT3a summary report.

When I select to export one company at a time, I do see the ETI amounts on the individual IRP5/IT3a summary reports.

When I log into e@syfile and import the individual E@syfile files created, the ETI values are correct on the individuals' IRP5 certificates, however when I attempt to complete the ETI amount claimed I get the following error:

The RFC for this period cannot be processed. The ETI Utilised may not be increased for previously submitted periods

Please advise if there is a fix file for VIP or what should be done to be able to the submission.

Thanks

Erika