• Employee Leave Management

    Hi, I hope someone can assist me. We have about +- 350 employees whose leave was never linked. Now that we have a offline leave register that contains the employee history as well as their current entitlements. How do I upload the employee's leave…
  • Namibia new tax tables

    We urgently need the new patch file for the changed tax tables in Namibia. When will this be available?
  • HOW TO CHANGE THE DAY THE WEEK ENDS ON

    I would like to change the weekending day of a fortnightly company from a Sunday to a Thursday.
  • How To Rehire a employee that should not have been terminated the previouse month

    Please could you assist? We have an employee who was employed on the 12th of June, the payroll admin has not included him as a taxpayer or Statutory cost since then. She then went and terminated him in October, and wanted to employ him in Nov again. I…
  • GL Report

    Hey guys, I'm new on the group and also new to the SBCPP system, i would like assistant on how to print a GL report, where do i go if i want to print such a report. Thanks
  • No Tax

    I am just setting up a Nigeria company. All seem to be fine but no tax is being calculated despite selecting the statutory table option on the employee's Tax Status. An assistance/advice will be appreciated Thank you
  • SBCPP

    In the SBCPP – BP – Methods of Calculation – Advanced Activity DB ,i extracted the file into the training folder, and i was getting an error about the C:\Training\ESSSync.vdb4 The process cannot access the file because it is being used…
  • SBCPP

    pls when i lauch the Business Partner Certification - Module 1, what am i suppossed to do on those companies that are there
  • Reporting (with graphs, pie charts, line charts, historgrams, etc)

    We need to draw reports on a monthly basis from the Sage Business Cloud Payroll Professional. However, we need to include graphs, such as histrograms and pie charts. Is this possible on Sage? It can be done in MS Excel, but it would save a lot of time…
  • Sage Payroll Professional

    i opened my training portal, and i am seeing basic payroll on my active subscriptions, i didnt launch it, how can this be
  • No active subscription on https://sagepayrollprofessional.com/Index

    i logged to my sage payroll professional training and i didnt see any active subscription, pls what do i do
  • Unable to roll over to a new month

    Good day, trying to roll over to a new month and keep on getting this error message. Please help me.
  • How to create IRP 5 Report

    Hi there Please could you assist? I have checked under Reports>Reports and Maintenance to locate IRP5/IT3A but there is none such a report. Do I need to create one on my own or how do I go about? Please advise.
  • IMPORTING NEW EMPLOYEES

    Good day, please could you assist me, I have a company which I need to run payroll for. They have sent me their current payroll reports (Actions Report, Employee Payment Schedule, Employee Variance, Leave Balance, Leave Taken, Payroll Analysis, Payroll…
  • Direct printing to a printer

    Can you only download files to PDF before printing? There used to be an option on the Premier payroll to print to a printer but I don't see it now.
  • Loan Module Reporting

    Good day Is there any way possible on SBCPP to print the loan module reports to excel or ascci? Kind regards
  • ETI Import on SBCPP on a Tax Year End Instance (not the live system)

    SBCPP Please note that we are unable to import ETI import files (and may other import functionalities such as fixed Flexi information etc) into the Tax Year End instances on SBCPP Do you have any advice on how we can get this resolved? Please I have consultants…
  • SBCPP Company Error

    Please urgently assist with this error.
  • SBCPP Anniversary bonus

    Hi How can one create a method of calculation that calculates an amount based on the number of years worked, then pays it on the date of engagement month. For example: Person A got hired in April 2003, and now has worked for a company for 15 years…
  • Set up for SBCPP/SSS from VIP Classic

    Hi Who can I speak to for this set up, currently using VIP Classic and this solution is newly acquired. Kind Regards
  • SBCPP Status 35

    Hi Sage Team SBCPP Customer getting the following error - we are loading web forms and escalating. Please comment on what we can do to resolve this.