• RESOLVED | Technical issue: Start New Period Backup not displaying on "Retrieve Backup" list

    Update 2023/10/30 Our technical team has confirmed that all backup instances made during the Start of New Period issue reported on 2023/10/24, which did not appear on the list of available backups to retrieve, has now been resolved. Thank you for…
  • How safe is my payroll data backups?

    Your Payroll data is backed up daily. Backups are stored for up to two weeks. Data is stored in two alternative locations, accommodating multiple points of failure. User instructed backups are kept based on the following timelines: Ad Hoc Daily…