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Update 28/03/2024 16:30 SSAT
The issue impacting on the Sage websites including the login pages was resolved earlier today and have been monitored to ensure that the pages perform as expected and there is no recurrence of the issue.
Update 28/03…
Update 17:00: The website has been restored to reflect the normal selections.
Original post:
We are aware that the login page ( https://www.sage.com/en-za/cp/sage-business-cloud-payroll-professional/ for Sage Business Cloud Payroll Professional…
Update 2022/01/24 12:30
The service has been restored and users are able to login to the application.
The technical team will keep monitoring the system.
Original post 2022/01/24 12:15
We are aware of the performance issue affecting users attempting…
Update 2021/07/27 13:45
This issue has been resolved and services have been restored. User are now able to login and access Payroll Professional.
Thank you for your patience and understanding.
Original post 2021/07/27 11:16
We are aware that…
Updated Post (7 July 2021)
A patch has been deployed on the system to fix this issue
Solution Implemented : When you select the “My Account” option, you will be prompted to input your Sage ID email and password. Once this is done a new tab will open…
Update 25/02/2021 09:20
We are happy to report that the issue has been resolved and users will be able to access the Self Service site again.
Thank you for your patience and understanding
Original post
We are aware that users are experience…
When you access https://sagepayrollprofessional.com you will notice that the Login and Existing user? buttons have moved.
The buttons have moved to a section "Are you an existing customer" situated on the page, under the onscreen green block and picture…
We have become aware that some users are experiencing difficulty to login to view content of articles on the Sage Knowledgebase.
When you click on the sign in button when viewing an article, the process does not continue to allow you to login
Our…
Morning,
Everytime I try to launch to the entity page I get the following error:
I have reset users. I have re-logged in and still no joy. I cant even access the support.
I have checked, debit order did go off and showing as credit.
Sage has launched a new website https://www.sage.com/en-za/
We are aware of an issue where the Payroll Professional page is affected and the "Login" button is not available on the website. The website
Our website engineers are working on it and…
In order to access Payroll Professional, go to the website https://sagepayrollprofessional.com
We recommend that you bookmark this page for easy access to your payroll
You can login to your payroll by clicking on the button at the top-right of…