Sage Payroll Professional

Hi, I hope someone can assist me. We have about +- 350 employees whose leave was never linked. Now that we have a offline leave register that contains the employee history as well as their current entitlements. How do I upload the employee's leave…

Dear Sage, I was unable to log in to my Sage payroll professional system today due to an error message. Can you please assist me?

Cant retrieve a back up - anyone else that cant retrieve any backups today?

The South African Revenue Authority (SARS) has a published the prescribed rate per kilometre and the cost scale used for the purpose of Calculating a Travel Allowance. The changes are as follows: Vehicle Lookup for the Purpose of Calculating a Travel…

Is there a way to print the Tax Directive details on the STA screen, I would like to list all the Tax Directive numbers that have been populate?

South African employers are required to submit their EMP501 Interim Reconciliation for the first 6 months of the tax year, to the South African Revenue Service (SARS). Details of the reconciliation period has not been confirmed as yet, but the submission…

Click here to view the January 2023 newsflash. I did not receive my monthly newsflash via email - how can I resolve this? Click here to submit your details to Sage Customer Support, and we will add your to our list! Be sure to update your communication…

The following error is received on import into easyfile and there was no ETI claimed nor calculated in the month for the particular person (was a resignation), yet the VIP export shows ETI. ETI Wage Paid (7008) If ETI qualifying 12 month period indicator…

Hi, We are using VIP as payroll calculation for South Africa. We are at year end, and we face an issue to load the IRP5 in test into easyfile. The validation of the file is giving us a "Failed due to an unexpected error". We went back to our host…

Is there a document that we can uplift into payroll with the 2020 public holidays?

I have six employees on learnership and qualifying on ETI but when i run my EMP201 the ETI is being calculated it on 0, i have check everything and nothing is wrong.Please assist me where is possible.

One of my clients needs an UIF Certificate of Compliance for a Government tender application. I don't use uFiling (it's useless), does anyone know where or how to get it?

It is important to ensure that all the public holidays are updated, before entering any leave transactions. RSA Public Holidays 2019 01 January New Year’s Day 21 March Human Rights Day 19 April Good Friday 22 April Family Day 27 April Freedom…