• LEAVE HISTORY

    Pastel Payroll - I have done my year end Feb 23, and started the new year. I noticed that I cannot view the LEAVE HISTORY. When I go back to my copied company ended Feb 22, all the history is there. But now in March 22, it just shows the days due, less…
  • Processing of sick leave for wage employees

    The weekly employees are setup with the working days as per the below screenshot: Monday to Thursday they work 8.5 hours per day and on Friday they work 6 hours. I processed sick for a Friday as per the screenshot below: When I process sick…
  • Sick Leave not accrueing

    Good day I have pulled my Leave History report and noticed that the report does not have any figures in the days accrued column for more than a year. Any advice? With thanks,
  • Leave days differ on ESS and Payroll

    Hi We seem to have an issue where at some point the leave balance on the employee payslip and Payroll does not match the leave balance on ESS. On 12 April an employee wanted to apply for leave on ESS and his balance showed 12 days due But his Mar21…
  • Error with leave.

    I have just updated to the latest release version 2022 update 1. For each employee there are now two sets of leave displayed - duplicated. However when you capture leave taken the amount of leave due increases not decreases. Can someone please help…
  • Cancelling leave on Self-Service

    Hi An employee applied for leave, the leave was approved and accepted and a batch was posted within Payroll. Now the employee needs to cancel this leave. Is the only way to delete the transaction on the employee's file within Payroll? Or is there…
  • Leave days sync (ESS)

    Hi If I am processing October payroll, but have put leave days in for someone for November and December. Will it only sync to ESS in November and December?