• Sage Partner Payroll ESS Reset

    For many reasons, I would like to clear my current ESS details and start ESS again. I have tried many times to get hold of Payroll support and I have had no luck. The ESS needs to be setup from scratch. The setup is a Multi Company setup. Please advise…
  • custom claim report design

    hello everyone I designed a custom claim report on ess i need help on how to design a custom report on pastel payroll or hr to pull data from the submitted claim report I want to export it ou for import
  • Transfering Employee from one Company to Another - ESS

    Hello, Is it possible for employees to maintain their ESS account when transferring staff from one company to another. Do I need to relink the staff if the company has been changed? Also, please who do we make recommendations for payroll legislative…
  • ESS Employee Information Breach

    Good Morning, We have exactly the same problem with another employee this month, as explained before one of our employees have access to another profile when using her own login details, this is an breach of information and should not be possible at…
  • ESS Multi company and Custom Claims

    Good Day I have multi companies and custom forms created on ESS (by SAGE consultants) but this month the custom claims are not showing for employees to apply.
  • run-time error 6 overflow on launching sage pastel payroll.

    Hi all, I having an issue launching Payroll. System crashed wile performing yearly registration. When launching the application I receive the run-time error 6 overflow. I have tried a repair install but that fails as well . Tried re-installing off original…
  • Syncing Leave from Self Service to PAyroll

    Good day, I am struggling to sync the leave from Self service to payroll. All leave has been authorized but not pulling through
  • Error when trying to roll over to new month - pay period update

    i get this error when im trying to roll over to the next month. this only happens on only one of the companies we have and it happens to be the biggest company as well. it says that file cannot be found and it then gives me a second error before it kicks…
  • Self Service: Days taken displaying a zero incorrectly

    On Self Service we have had a number of clients that have had scenario's where the days taken changes to zero on the website after an employee has applied for it. This has been reported on versions 1.6 -1.7 of the product. We have been able to establish…