Sage Pastel Payroll

Any idea how to set up a customized user? I need to assign certain functions in the set up menu to an employee but not all of them. I have been advised to set up a customized user. When I try and do this I can only assign the whole setup menu…

Hi I'm having an issue with accessing Pastel Payroll HR 2022. Whenever I logging I get an alert that I should make sure the internet path or addres is correct. How do I fix this? And also when I try to create a company it tells me that "the window…

Hi there I see on Multiple Transaction Manager there is an option for a Take-on Batch. There is also information in the Help regarding this batch type. How do I activate it? I have tried on an empty Payroll, a Payroll with only new employees etc…

Good Day i hope you are well. I have exported payroll summary report from payroll , see attached for ease of reference. However, i would like to create monthly salaries from this report and import the salaries instead of capturing manually…

When i try opening the employee masterfiles i get runtime error 9 and then payroll closes. I have rebuilt the files, done legisaltive releases and nothing seems to work.

I’m hoping someone is able to shed some light on my enquiry. I require 3rd parties to submit and process garnishing orders on my payroll. Is this possible? Regards, Paul

Good day, I received the Negative tax totals error on my payroll this month for one of the employees. I emailed your support and Siphiwe was helping me up until Wednesday afternoon, but the support he/she gave did not help me as the payslip still…

Hi I'd like to know if we need to run any ETI updates before processing Aug payroll. Thank you