Sage Pastel Payroll

Good day, I need to remove a transaction code from about 200 employees and add another transaction code. How do I do this? I really don't want to have to do it manually.

Good day I am trying to set up a new transaction in which I can enter the qty and it will times that quantity by a percentage of the hourly wage I select. Is there a way to do this?

Good day, Upon closing out the recently ended payroll year I noted that our director's remuneration no longer shows separately on the OID report as it used to - I have no idea how to correct this. I need to submit our return of earnings soon and need…

Good day When processing my payroll run after the update I get the following error for one specific employee. Run-time error '-216233088 (80131500)": EVS.SDK: System.Data.Entity.Code.EntityCommandExectionExeption An error occured while executing…

Payroll - Error 1.docx Payroll - Error 2.docx Please help – I am getting multiple error codes after downloading and installing the 2024 update 2 on my system today (see attached screenshots)

Hi, We notice the leave accruals are not updating in employee profile. For this scenario, an employee 1. assumed on May 01, 2023 2. Opening Annual Leave : 1.250 3. Opening Sick Leave : 14.00 Each payroll run there is 2.5 leave accruals. The…

Good day, I get error Runtime error 3021 when I run my pay period update. Please assist urgently, Thank you.

When trying to upload the MIBFA Electronic Submission file to the MIBFA website, we get the following error message - "The ConnectionString property has not been initialized." Is there currently a known issue with the electronic submissions?

Good Day i hope you are well. I have exported payroll summary report from payroll , see attached for ease of reference. However, i would like to create monthly salaries from this report and import the salaries instead of capturing manually…

Hi there I have done a special run for monthly payroll staff and now wanting to exit the special run in order to perform a normal run for the same month, but whenever I opt “pay period update”, and tick “normal run”, my pay period updates from 9th month…

For many reasons, I would like to clear my current ESS details and start ESS again. I have tried many times to get hold of Payroll support and I have had no luck. The ESS needs to be setup from scratch. The setup is a Multi Company setup. Please advise…

Hi I hope someone can assist me. I received the below exception on the exception report. The employee has however been terminated- so I cannot make changes to their payslip. How do I fix this exception. Negative tax totals detected 4142 SDL Contribution…

When i try opening the employee masterfiles i get runtime error 9 and then payroll closes. I have rebuilt the files, done legisaltive releases and nothing seems to work.

Good day. A client would like to allocate certain employees to a users and allow them access only to those employee's masterfiles. Also, they would like to allow users to edit rates at creation and not via parslip.. Can this be done in Sage Partner…

I’m hoping someone is able to shed some light on my enquiry. I require 3rd parties to submit and process garnishing orders on my payroll. Is this possible? Regards, Paul

Good day. After updating to 2022 Update 2, we are faced with an empty server and empty company list. When browsing to registration folder to locate the server we are faced with: "The server registration has been tampered with and cannot be added…

Good day, I received the Negative tax totals error on my payroll this month for one of the employees. I emailed your support and Siphiwe was helping me up until Wednesday afternoon, but the support he/she gave did not help me as the payslip still…

Hi All, I am not getting Consulting Mode activated on Payroll, does anyone know if the procedure changed from ctrl+shift+c or am I using the wrong key combination. Thanks in Advance. Eugene Serfontein

good day. please assist i am having incorrect amounts on the on the emp501 on my January 2021 pay run. i have double checked on the monthly analysis but i dont pick up any changes that will affect the emp501 and emp201. all employees are still processed…

Hi All, I need to change the name of the business our package is registered to, as we have sold that business, but would like to keep our package and just change it to the current company. What is the process? I have tried phoning several times, currently…

We are NBRCFLI and our employees are very unhappy because SARS is saying the code was not taxed and now want the money. I have gone thru the payroll template and seen that on payroll the code was not taxed and was shown as for information only. Why is…

Hi I'd like to know if we need to run any ETI updates before processing Aug payroll. Thank you

Good day, please can you assist with a TERS query on Pastel Payroll. When processed, it shows as a Cost to Company on the Monthly Analysis. Is there something else we should be processing to correct it affecting the Cost to Company as technically, TERS…

Good day Is there a way to move staff and all the salary information from Sage VIP to Pastel Payroll. Regards Merle

I have asked previously about the process to go about claiming annual leave paid to staff back from TERS but received no responses. We paid all our staff full for April using a combination of their various leave. I generated the csv file on Pastel Payroll…