Sage Pastel Payroll

Attention all members and clients in Africa and the Middle East, Just a friendly reminder that on Wednesday, May 1st, 2024, our customer support will be closed in honor of Workers Day. But don't worry, we'll be back to our normal operating hours on…

As a community, we always encourage our members to verify the answers they receive when they post questions. Here's why it's important: Ensuring Accuracy and Credibility : Not all information online is reliable. Verifying answers helps guarantee that…

As members of our Community Hub, remember that it is a space for you to contribute knowledge and engage in discussions by answering questions posted by fellow members. By actively participating in discussions, our community will thrive and promote the…

As we are currently in the Tax year-end season, you're invited to our informative webinar on the 24th of April, from 10:00 am until 11:00 am. During this session, we will provide valuable insights on Tax year-end submissions. You can expect to learn…

This is a friendly reminder to all our community members about the amazing benefits of being a part of Our Community Hub. We've listed some fantastic opportunities below that you can take advantage of. Make sure to read through and don't forget to share…

We offer multiple support channels to our customers. Here's a guide to help you determine when and how to use these channels based on your specific needs: Product Sage Knowledgebase Sage Community Hub Webforms Telephone…

This is a reminder to inform you that our Customer Support team will be unavailable on Friday, March 29th, 2024, and Monday, April 1st, 2024, as we will be observing the Easter holiday. We will resume our regular operating hours on Tuesday, April 2nd…

Kindly note that our Customer Support will be closed on Thursday, March 21, 2024 , in observance of Human Rights Day. Our normal operating hours will resume on Friday, March 22, from 08:00 am to 16:00 pm. During this period, we recommend using…

Thank you to all our members for actively engaging in our community. We aim to foster a friendly community while keeping you informed with important news and updates. Remember to enable notifications so you never miss out on any announcements regarding…

The Minister of Employment and Labour published Government Notice 50254 , increasing the BCEA earnings threshold from R241 110.59 per annum to R254 371.67 per annum effective 1 April 2024 . Download the gazette: 1157.BCEA Earnings Threshold 1 April…

The President of South Africa has officially declared the 29th of May 2024 as a public holiday through Proclamation Notice 157 of 2024. As a Pastel Payroll User, you have two choices to include this public holiday in your calendar: 1. You can follow…

After the success of our last session, we are thrilled to announce another webinar. This time, we will be focusing on guiding you through the necessary steps to take after transitioning into the new financial year. If you're eager to expand your knowledge…

Sage is dedicated to creating a culture where customers like you are switched on to cybersecurity and take full advantage of the technologies available to help keep software and data secure. According to a recent Microsoft study, 99.9% of ransomware attacks…

The upcoming software update for Sage Pastel Payroll is 2025 update 1 . Take note: 2025 Update 1 is tentatively set to be released on the 5th of March 2024 . Note: When you have rolled over into the March period the system will advise you to do…

South Africa's Finance Minister Enoch Godongwana delivered the highly anticipated 2024 Budget Speech on 21 February 2023, detailing the government's strategies for managing the country's finances in the upcoming fiscal year. Some key points of the speech…

Get ready for the upcoming Tax year-end! We invite you to attend our webinar, where we will deep dive into tax year-end processing. During this informative session, we will cover essential topics such as: Downloading your tax year-end reports …

February is one of the shortest months in terms of payroll, and before you know it, we will be in the tax year-end season. As Pastel payroll users, we want to remind you to start preparing now so that you have a smooth transition during tax year-end.…

To ensure a smooth export of your import file (IRP5 certificate) as year-end is approaching, it is crucial to address any exceptions that may arise. Join us on February 7th from 10:00 am to 11:00 am to gain valuable insights on clearing exceptions.…

We have just implemented some changes to the Sage Customer Portal to offer you a better experience when connecting with Sage. Our customers are our top priority, and as part of our dedication to you, we are continuously working to streamline and improve…

It's that time of year once more when we must make necessary changes to medical aid, pension, or provident fund increases. You are invited to join the webinar and gain the knowledge to confidently implement these increases on your own. By the end…

We’d like to remind you that our Resource Center is designed to help you with any queries you may have. We’ve made it easier for you to get in touch with the right team and to access loads of valuable information – here’s how: Click here to visit…

Our Community Hub is a place where members from all over the world can connect and share knowledge. It's important to remember that our community exists because of you, and we encourage you to take advantage of all it has to offer. As Sage, we also…

Just a friendly reminder to all our valued members, customers, and partners that we are currently in season 3 of the Masterclass! This season focuses on the crucial topic of building business resilience which is crucial in these uncertain times. We…

Sage has recently launched a new complaint email address, [email protected] , which enables you to escalate any issues you may have encountered with our products or services. Once we receive your complaint, we will provide you with a reference number…

Sage South Africa in partnership with Axcelerate is offering the Sage Empowerment Bootcamp training course for unemployed individuals between the age of 18-35. This is a skills development program that aims at equipping you with more skills and certifications…