Sage Accounting

I am trying to open the bank on Sage. Its taking forever to open and then no transactions appear? On the last day of the month as well? Its bad enough the bank feeds are not working, now this too?

Hi Sage, most of my clients bank feeds also has not pulled through since 13/06, one of them 14/06 - From various banks. Do we know what the issue is or how it can be resolved? Thanks

I have been reconciling payments this morning and upon completion, I downloaded my customer outstanding balances report just to find that all payments which I just allocated are still showing as overdue. Please repair this bug, you know everyone is prepping…

For the past week, when I import a Standard Bank bank statement, it does not recognise all duplicate transactions. Some transactions that were imported the previous day which have already been allocated and reviewed are shown as an "unallocated income…

Support, please escalate this to your development team: At around 15h00 today (27/01/2022) someone pushed a button and activated multi-currency features for everyone, or removed the incorrect restrictions in the back end. This means that many / all…

ANY idea why the bank transactions (Reviewed & New) can just disappear? Does anyone know whether there is a filter setting somewhere on the Banking that I can take off? Even new transactions diappear as we process and save - not to even talk about…

Please can someone assist. I am unable to import bank statements into Sage Business Cloud Accounting from Standard Bank Business Banking. I have tried importing the TXT file and I have also renamed it to a CSV and tried importing it again and it fails…

Hello Everyone, I am a novice Sage Business Cloud Accounting user. I have recently opened up a JSE Safex account for the trading of grain. I was just wondering if anyone can help me with advice on how to set up the account in Sage? Should I set it up…

I log all my cash payments and expenses on my Petty Cash account on the bank. The problem is that my balance is in a huge credit and realized today that it should be the same as my cash in the box. It makes total sense for it to balance but I only focused…

Good day, I see at the top of my dashboard you are still having issues with your servers and delayed emails.... i still have clients not receiving either the invoice or the statement or both. but more often than not is is one or the other. Is…

The system have to companies namely; AFB Zambia ltd and AFB S.A Ltd. the Zambian company has 3 A/Cs, Viz; ZAR, ZMW & USD but the same ZAR A/C also appears in S.A company. Do I need to post in both companies for ZAR transactions or delete the one in Zambia…

Hi everyone - I have struggled with Standard Bank feeds updating on 3 of my 5 company profiles. I have updated the banking links, changed my banking password and re-updated and STILL no joy. The bank can't help me - they say "talk to SAGE" SAGE…

Hi there, I moved to Discovery Bank a few months back. I use my personal card for both personal and company related expenses. I have done this for years with others card. I would like to know of there is a know time frame for when we will be able to link…

Hi, I'm doing by banking for the first time since moving over to Sage One. As you can see on the below image, there are Discounts on the invoices the client pays us. So now I Allocate the Discount on each invoice and enter the total Discount for this…