• How to capture an interest charged and interest reversed to our Suppliers

    We received statements from our supplier that displays a row "Interest Charged -R". How can I capture an entry on our suppliers so that my statement and transaction report also displays Interest Charged with the supplier's statement. Other times our…
  • Unlock your website's earning potential with Sage’s Affiliate Programme

    By joining the Sage Affiliate Programme, you can unlock the potential to earn additional revenue from your website. The programme has a global reach and is available to anyone - whether you have a blog, comparison site, or any other relevant content…
  • Member Masterclass season 3

    We know running a business can be tough and at Sage, we want to help you and your business with the many challenges you face. That's why Sage goes beyond great software solutions, and why we've created resources like Member Masterclass to support you…
  • CSV file downloaded but not found

    Dear all I have been previously downloading CSV files with no problem but now this month after the system confirms the download complete, the file doesn't appear anywhere. Ive checked on the browser down arrow and in my Finder downloads but nothing…
  • The Importance of Verifying Answers in Our Community

    Our community is a hub where we encourage all our customers and partners to actively engage and interact. As our community grows, we'd love to see members helping each other and verifying answers. This means that if someone gives you an answer that…
  • Master Your taxes: Top Tax Tips for Side Hustlers

    Starting a side hustle business is an excellent opportunity to boost your income. However, it is crucial to acknowledge the additional tax obligations that come with it. Failure to comply with these regulations can result in severe financial consequences…
  • Customer TIN Number

    I ask, How to add Customer TIN Number ? *I see only Customer VAT Number when i create/Add customer on System.*
  • Have you joined the right product group on Sage City?

    Hello Community Members We know your time is precious, so we’d like to make sure that when you post your questions, they’re in the right place, so you receive the right response without delay. We have noticed that some of our members have been unintentionally…
  • Maximizing Efficiency: A Free Checklist for Running Productive Meetings with Accounting Clients

    As an accountant, your role is evolving! Your clients require more than just financial administration and compliance assistance. They seek guidance on expanding their business and reaching their financial objectives. Therefore, the time you spend with…
  • Making Domestic Reverse Charge Compliance easier for SMEs

    Hello Sage City Community Members At Sage our vision is to help businesses streamline their operations through automation, ensuring seamless adherence to tax regulations and actively combatting widespread VAT fraud and avoidance prevalent in the gold…
  • Alert: How to Contact Official Sage Support to Avoid Third-Party Scams

    Scams are becoming more sophisticated in today's technologically advanced world. When working with Sage software support, it's critical to understand how to spot and avoid fraudulent practices. Here's your safety checklist: Bookmark…
  • 5 tips to manage your wellbeing when running your business

    Discover how to balance managing your well-being while focusing on building your business and making it profitable. Financial well-being is important when running a business but so is your health and wellness. In this article , we've shared five tips…
  • Sage South Africa attains ISO/IEC 27001:2013 certification

    Sage South Africa has received the ISO/IEC 27001:2013 certification. The certificate ranks as a prestigious global certification, showcasing the unwavering dedication to the high standard of information security. The certification confirms that Sage South…
  • Adding a New Company

    Hi, I am using Accounting in the cloud package and have a new client who wishes to sue Sage. Do they need to set up their own company in Sage (it’s my assistance) and if so how do I link this to my profile as a new client brought to Sage. The package…
  • How to search for answers in our Community Hub!

    By using the search function, you may discover that the question you have has already been asked. Furthermore, the search function can save you time by getting you answers quickly. Additionally, the function can be used to help create replies to…
  • Sage City is a great platform to become involved

    Welcome to our community! As a new member, you may be wondering what to do next. By joining us, you not only stay informed about important announcements, but also become part of an online community where customers connect, support one another, and engage…
  • Sage Masterclass Season 2- Unlocking productivity continued

    We hope you are enjoying the content for Member Masterclass Season 2 - all about “Unlocking Productivity” and learning how to get more done without compromising quality. As a Sage member, you have automatic access to Member Masterclass and can tap into…
  • Bank Feeds not working for more than a week

    Good day, My Standard Bank bankfeeds haven't been working since the 12th of June! I de-activated and re-activated the bank feeds and it's still not working!!! This is unacceptable!
  • Sage Masterclass Video- The world -famous way of getting things done.

    We launched Masterclass Season 2 back in March, which is all about “Unlocking Productivity” and learning how to get more done without compromising quality. This a reminder that Member Masterclass is here to support you and help your businesses grow…
  • Not receiving customer invoices from Sage - changing SPF records

    I have a generic @outlook.com email address. I do not receive emailed statements from Sage Business Accounting anymore (I used to for a bout a month then they stopped ). I have done everything from white listing '[email protected]
  • Importing Bank Statements Absa

    Please assist Imported ABSA bank statement in OFX format - I can see no transactions in the bank - message said bank statement imported correctly - what can be the problem?
  • Bills of materials workaround for sage accounting

    hi anyone know the workaround for bills of materials for sage accounting as there is no BOM module for sage accounting
  • Company Accounting Solution

    Please advise on a solution for the following scenario for either Pastel Desktop or Pastel Cloud (we are currently on a multi user Pastel Desktop license): We have field Agents/Representatives for our company who have to charge our customers who are…
  • Making the most of the Sage City Community

    We want to answer your who, what, where, when, and how questions so that you have a better understanding of what the Sage City Community is all about. What exactly is a community (Sage City)? A community is an online platform where you (customers…
  • Will the scheduled maintenance SBCA on 16 April affect the API?

    Good day, With regard to the scheduled maintenance of Sage Cloud Business Accounting on Sunday 16 April, will it affect the availability of the API? Warm regards