• mail delivery confirmations or email returns

    Good day, Not having a read receipt or mail return notice, option or setting, for mails sent via your servers is a REAL BIG PROBLEM. There are still after 3+ years many of my clients who do not receive their mails or attachments and almost all the NEW…
  • Sales report by Customer

    Good day We need monthly comparison reports for monthly sales to our customers. Example: Customer Jan Feb March Apr May June July Aug ABC 0 123 147 158 …
  • Gateway time-out ERROR 504

    I've been trying to run a TB for days, and only get the infamous time-out error 504 continuously...?! So frustrating! Anyone having this issue...? @Sage - is there anything I can do differently...?
  • Supplier Invoice Customization using Sage one Custom Report Designer

    I would like to be able to design my supplier documents ( Supplier invoice) per page i.e. the first page has its own layout and subsequent pages have their own. Specifically, I want the total balance on the invoice footer to appear only on the last…
  • SBCA mal-functioning??? --- No processing can be done and system is generating journals / item code costings etc

    We need urgent response from SBCA support / development team please. For the past week, we are experiencing numerous issues on all companies listed on our profile: 1. All Trial Balances are out of balance. 2. Future dated system generated journals…
  • Adding a "Due Date" on statements per invoice line

    Hi there I would like to know if it's possible using the Accounting Custom Layout Designer (Report builder) to modify the customer statement layout to also include the invoice due date, per line, on the statements? I can find the field for the invoice…
  • HELP: SAGE BUSINESS CLOUD ACCOUNTING

    Can someone please assist me in being able to retrieve a customer statement. I keep getting this message (below). I tried all steps I could find online but nothing helps
  • Third-Party Reporting/Analytics Connection

    Unfortunately both Sage Intelligence and the Business Cloud built-in reports aren't flexible enough for our cash flow forecasting and financial reporting needs, and we really need to be able to pull our data into a third-party reporting tool so we can…
  • Payee not pulling through to reports

    Good day, I am hoping someone has picked this up and has a solution for me. When I capture into my bank, there is a column called Payee, then description. Say for example I've bought 2 bulbs from Midas, I will capture Midas in Payee and 2xbulbs in the…
  • The Trade Receivables System account on my trial Balance Report does not balance with the Customers Balances - Days Outstanding report

    The Trade Receivables System account on my trial Balance Report does not balance with the Customers Balances - Days Outstanding report. Where to I start looking for this difference? There were no opening balances.
  • trade receivable

    Hi dear i Got trade receivable is $895,913.43 but when i click in to details and scroll to the bottom it only show total of $874,296.95. Why there is such discrepancy?
  • How to print Item Sales History By Customer List

    Good day Is there a way to print Item Sales History By Customer List in Sage One Accounting? Many thanks
  • Exporting transaction history?

    Hi all. I find the sales by customer and item reports in Sage Accounting very limiting. I have my own BI tool and want to know how I can export all the transaction history to a CSV file so I can create my own pivot table reports in my own tool. tx
  • Financial Year End Guide

    Handling your Year End is really simple and should not intimidate you. Here are a few reasons why: You are able to run the Year End at a later stage You can process adjustments after you've completed your Year End Financial years in Sage Accounting…