Sage Accounting

Hi there I am sending Customer Statements dated 30/09/2022 and selecting to exclude customers with zero balances, but Sage is of course looking at the account balance of my statement date. I have customers that have since paid i.e. their account balance…

Hello Every single month we do very small customer statement run, and every single month (for the past 6 months) our customer statement send times out [ ERROR 504 GATEWAY TIMEOUT ]. We have tried sending after hours, during hours, on different days…

Can someone please assist me in being able to retrieve a customer statement. I keep getting this message (below). I tried all steps I could find online but nothing helps

When following the Customer Statement Run and then clicking on the Preview the statement, the program gives a " There is no data for the specified range." You need to go to customers > reports > customer statements (not Customer Statement Run) > View…

The system have to companies namely; AFB Zambia ltd and AFB S.A Ltd. the Zambian company has 3 A/Cs, Viz; ZAR, ZMW & USD but the same ZAR A/C also appears in S.A company. Do I need to post in both companies for ZAR transactions or delete the one in Zambia…

We seem to have a problem when running customer statement run when the balance is zero. Am I right that we should be able to see all the transactions for a specified time, even of the balance is zero?