• Accounting down for anyone else? We are sorry to have to tell you this, but you have just experienced an error...

    Started at 09h30 this AM. Can't access the dashboard or any other menu items. Can't navigate to create / edit invoices from Favourites. It's not even month end though.....
  • Customer Statement Run - excluding (current) zero balances?

    Hi there I am sending Customer Statements dated 30/09/2022 and selecting to exclude customers with zero balances, but Sage is of course looking at the account balance of my statement date. I have customers that have since paid i.e. their account balance…
  • Customer statement send [email] times out every single month. Why @Sage?

    Hello Every single month we do very small customer statement run, and every single month (for the past 6 months) our customer statement send times out [ ERROR 504 GATEWAY TIMEOUT ]. We have tried sending after hours, during hours, on different days…
  • Adding a "Due Date" on statements per invoice line

    Hi there I would like to know if it's possible using the Accounting Custom Layout Designer (Report builder) to modify the customer statement layout to also include the invoice due date, per line, on the statements? I can find the field for the invoice…
  • Exclusive Selling Price

    Good day, I am editing my invoice/quotes on custom layout designer version 18.0. I would like to ad or select my exclusive selling price per unit. (No vat) But it keeps putting the price in with vat. What am I doing wrong?
  • Inventory Management

    Hello, Please I need help regarding inventory management. My client is into manufacturing business, manufacturing ice cream to be precise. I recently subscribed to sage to manage this client's account however, I am a bit confused on the whole inventory…
  • It is absolutely impossible to get through to the SAGE Accounts department!!!!

    It is ABSOLUTELY IMPOSSIBLE to get hold of the accounts department. I have been struggling for weeks now. Sending emails with no response, using the instant chat and they will email me and still no response. Every time I phone I'm either on hold for…
  • Barcodes ( QR Codes)

    Hi All Maybe someone on the group has had some success in creating a QRCode that contains more than one data binding ( concatenated fields ) - we are using document management software and would love to automate the filing of our signed documents via…