• Document Designer

    Why do I receive this message even though I am the Owner?
  • Unallocated expense/income (original)

    Good day Some of my transactions is allocated to unallocated expense/income (original) accounts. What is this accounts and what does it mean?
  • Balance Sheet out of Balance

    Good day. I have contacted Sage several times on this topic and they keep asking to invite support and send the details. I have done this process several times now, and still no positive response from Sage. Is there a quick fix for this? We need…
  • Sage Integration

    Hi everyone, I'm busy integrating our website with SageOne Accounting. I want to send a POST request to create a customer when our system detects a new user. However, I see the docs say on request you can provide an ID in the body parameters Does…
  • Sage business cloud integrated with the marketplace( takealot)

    How do I integrate other systems like takealot with sage busines cloud in order to show all transactions that are made similar to bank feeder?
  • ITEM ADJUSTMENTS

    Hi Guys Is there a report that can be printed showing the reason why item adjustments were made? I know about the Item movement report but that doesn;t really show me what i need to know. Help!
  • SAGE - no lines visible

    Good day - there are no lines available on my invoice or quote to add details. I am the only SAGE user in our company having this problem. Please assist?
  • UNABLE TO ADD ITEM LINES ON QUOTES

    Please Help! When doing customer quotes, the item lines box does not show, so I cannot add any item of account line on y quotes...
  • Multi-Language support

    Hello all, Is it possible to change the system language to French or any other language? Preferably per user basis or the system language as a whole. Thank you
  • Can't log in to Sage Accounting

    Also can't log in to Sage accounting today! I've restarted & rebooted my laptop, deleted cookies and still can't log in. This is really frustrating, as I'm trying to finish my month-end invoicing! How long will it take to fix this?
  • How to capture an interest charged and interest reversed to our Suppliers

    We received statements from our supplier that displays a row "Interest Charged -R". How can I capture an entry on our suppliers so that my statement and transaction report also displays Interest Charged with the supplier's statement. Other times our…
  • CSV file downloaded but not found

    Dear all I have been previously downloading CSV files with no problem but now this month after the system confirms the download complete, the file doesn't appear anywhere. Ive checked on the browser down arrow and in my Finder downloads but nothing…
  • Customer TIN Number

    I ask, How to add Customer TIN Number ? *I see only Customer VAT Number when i create/Add customer on System.*
  • Adding a New Company

    Hi, I am using Accounting in the cloud package and have a new client who wishes to sue Sage. Do they need to set up their own company in Sage (it’s my assistance) and if so how do I link this to my profile as a new client brought to Sage. The package…
  • Bank Feeds not working for more than a week

    Good day, My Standard Bank bankfeeds haven't been working since the 12th of June! I de-activated and re-activated the bank feeds and it's still not working!!! This is unacceptable!
  • Not receiving customer invoices from Sage - changing SPF records

    I have a generic @outlook.com email address. I do not receive emailed statements from Sage Business Accounting anymore (I used to for a bout a month then they stopped ). I have done everything from white listing '[email protected]
  • Importing Bank Statements Absa

    Please assist Imported ABSA bank statement in OFX format - I can see no transactions in the bank - message said bank statement imported correctly - what can be the problem?
  • Bills of materials workaround for sage accounting

    hi anyone know the workaround for bills of materials for sage accounting as there is no BOM module for sage accounting
  • Company Accounting Solution

    Please advise on a solution for the following scenario for either Pastel Desktop or Pastel Cloud (we are currently on a multi user Pastel Desktop license): We have field Agents/Representatives for our company who have to charge our customers who are…
  • Will the scheduled maintenance SBCA on 16 April affect the API?

    Good day, With regard to the scheduled maintenance of Sage Cloud Business Accounting on Sunday 16 April, will it affect the availability of the API? Warm regards
  • Customer Invoice report issues

    I'm having the same issue as other members who've posted, when requesting a current month or period specific Invoice report, Sage pulls data/invoices from 2018 to current. [email protected]
  • API Documentation

    Hi, Please help me with api documentation. I am not able to find api documentation for Saudi Arab sage business cloud. Is it correct - https://accounting.sageone.co.za/Marketing/DeveloperProgram.aspx ?
  • Customer Receipts Export to CSV. Error

    Is anyone else experiencing trouble exporting customer receipts to CSV. I can run an export out of 1 of 3 companies. In the other 2 companies I just receive the below error: What can I do to resolve this?
  • Add-On Module for Purchasing

    Is there an add-on I can integrate with Sage Business Cloud to provide me with the full purchasing cycle? From Purchase requisition to Supplier Invoice?
  • Can I connect to Sage via Data Source Connection in Excel (Data Export)

    Hi there Is it possible to set up an external query / database connection (ODBC/SQL/Web Query), so that I can automatically import & refresh my custom Excel reporting using my Sage Business Online Accounting data? I am currently exporting as csv…