• Pastel 19 Status 30 File 41 error

    I have this error when i try and open the cash book. I am on the latest version of pastel and tried on different machines.
  • PCC error “[LNA][PSQL][SQL Engine][Data Record Manager]No such table or object.”

    Hi Guys, I am I have a client using pastel19 and I am trying to view their data in PCC but for some reason, there are no tables. If I open Pastel directly, there are customers, products invoices, etc. How can I resolve this to be able to view and query…
  • Customer Age Analysis and Customer Detailed Ledger with Different Balances

    Hi Team, I'm having troubles with a Client who is running Sage 50C Pastel Partner V19.3.4. When we check the customers balance using the Customer Age Analysis we get let's say 250k balance, then when we check the customers age analysis balance…
  • Sage Intelligence Reporting: Error in the pervasive.SQL layer

    Keep getting this error when tryin to open the IFRS management pack from Sage 50c. Have tried different versions of pervasive v10 and v13 both give the same issue.
  • Faint receipt ink

    Hi all, I use pastel POS and I tried printing a receipt but the ink is very faint. I decided to test the printer with another application but the receipt came out clear. How do I make pastel receipts clear and not faint?
  • Can inventory item codes be generated automatically?

    I will like the system to automatically generate an inventory item code instead of me inputting it manually. I dont know if this is possible.
  • Sage 50c on Apple Mac

    We did (several) fresh installations of Sage 50c 9.3.4 on Apple Mac, after installing Parallels. The installation worked, after we switched off Real time protection. However the softare is so erratic. I deleted the company and re-created it from scratch…
  • Pastel 19 SDK Error

    Good Day, I hope I'm at the Right Place to Ask this Question, Else can I please be pointed to where to ask this Question. We use the Sage SDK to do 3rd Party integration into Pastel, but has now run into a Strange Error on a New Installation that…
  • Change of Currency [Home to Foreign]

    Accountants have been processing the Foreign currency bank account using the home currency, after processing the cashbook and all being in balance I updated (in home currency), run the year end process, then I cleared the bank account to an opening balances…
  • Best CRM for Sage 50cloud Pastel

    Hi There, would anyone know of a CRM package that integrates with Sage 50cloud?
  • Exporting Inventory Master via File> Export/Import function only export headers. Why is this happening?

    I am trying to export the full inventory master file via the File > Export/Import function, but everytime I try, it only export the header row. I have tried exporting using .csv and .txt. All only headers. How do I fix this?
  • How do I use the educational demo in sage if the data will not upload once I open the _Demo company?

    I have been struggling for 2 days to get Sage Pastel working on my PC. My computer knowledge is above-average and I am able to do more complex problem solving and was able to get the program to run even though I received several errors previously, up…
  • Mapped drive not showing after installation when adding companies

    I have suddenly been getting Error 94 on two PC's. The rest have no problem. I have reinstalled pastel on both machines. Reinstalled pervasive v13. Followed the checklists to ensure permissions are correct. P drive mapped with server name. When…
  • Account Selection Error

    Good Day I'm really sure how to explain this without it sounding like I just didn't create the account. When I click on the magnifying glass to select an account be it ledger, supplier or customer, the date will appear in the account slot and then…
  • Run time error 6: overflow (when running Data Integrity and reports)

    Hi Sage Community, I'm facing issues running data integrity check on V19 Pastel Partner, I was working on it and then, it stopped opening and returns the RT Error 6: Overflow. I tried to use these methods with no success. I don't know what…
  • Sage Pastel Partner Terminating Error

    Hello House, Please what is the resolution to this following error that pop up when opening a company in Sage Pastel Partner Any assistance will be highly appreciated. Regards.
  • Printer setup for suppressed Point of Sale Receipts

    Where do you configure the printer to use for the POS receipts when the print dialog gets suppressed. We have tried creating a custom form with the printer setup done in the form designer but the Point of Sale module seems to print to any random printer…
  • Sage 50cloud Pastel for Agricultural Business

    Please I need an idea on how to set up and use Sage 50cloud Pastel for poultry and crop production business that produces and sells egg, chicken, feed and agricultural produce. How do I treat the egg, chicken, agricultural produce and feed produced. How…
  • Importing CSV file into Sage 50cloud Pastel Partner

    What is the procedure to import the record of followings (in CSV format) into Sage 50cloud Pastel Partner 1. Inventories 2. Suppliers 3. Customers 4. General Ledger Journals Thanks.
  • Editing Customer and Supplier Documents

    What is the procedure to open and edit existing invoices yet to be updated? Thanks.
  • Entering of Opening Balances

    Hello House, Please what is the procedure to enter opening balances for the followings after creating a new company in Sage 50cloud Pastel Partner. General Ledger Accounts Inventories Customers Suppliers Bank Accounts Any assistance…
  • process to purchase from an overseas supplier

    Please can someone help with the correct step by step procedure to purchase goods from an overseas supplier. At present this is what we do: 1. Place Purchase Order with supplier with prices based on previous container received 2. Process payments…
  • Trail Balance Opening and Closing balance

    Good day, Is there a way to see on the trail balance on Sage 50 of the following: Movements in trail Balance Balance B/F Debits Credits Closing Balance Currently we can only see debits or credits even if we select show movement on the report…
  • Import Excel bank statement into the Cash Book

    Good Morning, Is there a way with a specific format to import my bank statement into the cash book. I have over 2500 line items to add and have the details in excel. Thank you.
  • Purchase order reflecting on Inventory not on Purchase orders

    We are looking at inventory on the search screen that reflects outstanding purchase orders. On investigation it relates to a purchase order from 2015. On the Purchase order view screen, the order does not exist. How do you clear these items?