Sage 50cloud Pastel

Good Day All, Please what is the procedure to deploy Sage 50cloud Pastel Partner online. Thanks.

Good Day, Please what is the procedure to Import Additional GL Accounts to the existing GL Accounts.

Hello, Please what is the procedure to change GL Account Code? Thanks.

Good day Do we have this, link below, or a similar product in SA? Understanding Sage Capture, Sage Contact, and Sage Intelligence - Sage 50 Canada Support and Insights - Sage 50 Canada - Sage City Community Is there a 3rd party app for Sage50…

My Client is using Sage 50Cloud Pastel Version 19.4.1. When trying to open a specific company database it welcomes you and then gives the error message, then Pastel closes. as you can see bellow. I've tried rebuilding the AccFont.Dat file on that…

Good day I sent an email to SDK support ([email protected]) on 9 November 2022 regarding an error on the ImportCSDocument interface that I'm getting. I then sent another follow up on 5 January 2023, including [email protected] as per the recommendations…

Good Day I am trying to link my Standard Bank Business account in Bank Feed to make the cash book processing quicker but when I try to sign in to enable me to login and do the link my feed is just loading and does not allow me to sign in.

I am using Windows 11 Pro, Terminal Server. But when the users are working on the RDP on the Terminal Server the experience Black screens Distorted display in the SAGE Software. Then they close the software and reopen it everything works. They are Working…

Good day All, Please can I reversal a transaction on Inventory Journal? A colleague wrong inputted wrong amount while trying to do adjustment for the month. How can we reverse this? Thank you Olugbenga

Hello Kindly assist, i am getting the error below when registering the server

Hi , I need some help . In the count inventory when I do a snapshot of one of my store the snapshot records differ when doing a snapshot by inventory codes and by barcodes for the store . I have checked the other stores snapshots for both inventory…

Good day SAGE, I am running Sage 50c Pastel Partner 19.3.5 and want to update the Software to 19.4.1. When Updated will the software ask to rebuild your company's ? Thank you

Hi. I am receiving the below error when tryin to update a General Journal. I have tried all the usual steps outlined to resolve this but have not been able to. I have checked for missing descriptions, reset user options and also deleted and recreated…

Hi Guys My client has a problem with tips received through credit card transactions. It makes it very diffcult to balance the control account when tips is also included which means the amount of credit card receipts are more than the sales amounts.…

Hi Sage Support Please assist as all reports are taking over 7 minutes to load for a client and the client connects via the cloud. There are no errors There are no network issues as I tested this with other networks. I was advised to uninstall the…

We have now had 4 different pastel accounts experience this data integrity error recently. So the issue is that the current year TB is out of balance because last year's Retained earnings + profit and loss does not agree with the current year's Retained…

Good day, I have a rather complicated situation. We receive advance deposits in USD which is deposited in our USD Bank account. We also pay out agent commissions in USD from our USD Bank account and I would like to keep record of these advanced deposits…

Is there a toll free telephone number for sage support?

How do I change the left margin of the report? All my reports are view and print to far right on the page. I am on Partner Build 19.3.5.

Hi there Our Home Currency is USD. We have a cashbook in CHF. We had to process a prior period entry to reverse and re-post a receipt using the same CHF value, but a different USD value. Now we want to run a Foreign Currency Revaluation in the prior…

Please can anyone help with this? I wanted to perform the year-end in Sage50c Pastel Paertner but there was an invoice batch that needed to be deleted and updated before the Year-end can be performed. tried deleting but it keeps long and nothing is been…

Greetings Sage Community, My Client is on Sage 50C Pastel Partner V19.3.5, Multiuser, Multistores and Multicurrency running on Pervasive PSQL Workgroup V10 with 8 Users, however, they increased the number for 11 Users. So, the upgrade comes on Pervasive…

I am attempting to set up our Pastel Partner system, however when I upload, no errors are showing but I get "0 inventory records successfully imported".. how do i fix this?

Good day I believe the answer is no, from what I've seen and read, Sage 50c Pastel can only export to MS Word, MS Excel and other MS Office products. But in case I am missing a selectable option, is it possible for Pastel to export a GL to other spreadsheet…

Hi There We're experiencing an error code 5 "Invalid procedure call or argument" on Pastel V19.3.5 When selecting a customer code in the Cashbook or Journal processing screen, just as we are about to move to the next line the error is triggered. …