• Error: Task pane goes missing every time you run a report on Excel. How to bring it back

    Cause: There are several reasons why the task pane might not appear properly in Excel. One common reason is that it was closed by accident. In this situation, simply go to the View tab and choose Task Pane from the Show group to reopen it. Another…
  • Sage Intelligence: Report Designer licensed required when running report on Office 365

    Problem: When running the report in excel there are no values instead the error Report Designer licensed required appeared in the worksheet. this issue is on O365. Cause: There are missing components to ensure Sage Intelligence runs without issues…
  • Sage 300 SIRC stuck on welcome page

    Problem: After clicking on the SIRC icon in Web Screen and accepting all the pop-up the window does not open and get stuck on the welcome page. Cause: The issue is found if you have made changes ONLY to allow ADMIN access in the ...\Sage300\Online…
  • Sage Intelligence for version Sage 300 Version 2020 and higher

    Please note that there is no installation for SI Version 2020 and higher. When installing Sage Intelligence on Sage 300 version 2020 and higher you will discover the 2019 version will be installed instead. The reason is because there is no new version…