Welcome to the Sage 300cloud Africa and Middle East Support Group on Community Hub! Available 24/7, the forums are a great place to ask and answer product questions, as well as share tips and tricks with Sage peers, partners, and pros.
Hello Everybody,
I wanted to find if Sage 300 People supports 2 Factor or Multi Factor Authentication? If so, how can it be set up and configured? Are there any recommended third-party tools or services to use with Sage for implementing this security…
Good day,
We have an ESS log in error, when we try to log in after entering credentials its directing us back to the log in screen even after upgrading to the latest version . what is the solution to this?
Hi,
We want to open the option for people to change their banking details through WebSS. In the manual the screen on ESS as the option to attach supporting docs - but our WebESS does not. Where do I add this option so that it reflects on WebSS
The development plans option is ticked for both the user settings and direct reports to in the company rule setup detail, but the option is not pulling through to ESS?
Hi, please can someone assist. I am trying to transfer an employee from one company rule to another.
I am getting an error that she cannot be transferred because there is a pending workflow item.
I can see that there was an incomplete claim for her…
Payslips have been loaded, now users are getting an error "System.Exception: Failed to compare two elements in the array." they cant view, print or download
Dear All,
Trust you are all keeping well in these times.
Has anyone encountered the error below on Web SS (ess).
I have tried all other debug processes like restarting the services, rebuilding the roles, doing a general recalc, creating a new…
Good day
After a successful update to version 20.1.3.0
Users are unable to login to ESS. When login it requires a password change and after the passed is changed it goes back to the login in screen again.
I have relocated the schedule services…
Hi,
Currently, our company allows ESS login for Active Directory and Local users. Our AD users are tied to IT policy and have to go to our Tech Support to reset their password or when their password policy period is up however Local users have to call…
Am getting an Error 1066 an exception occurred in the service when handling the control request, I have located the database on severally, restarted the server nothing seem to work. Any work around please?
The first check you need to make is:
Expand Self Service
Select Company Rule Setup
The below screen will now be displayed:
The Company Rule Setup Profile will either be setup to ALLOWTERM - Allow Terminated Employees or DONTALLOWTERM - Do…
On the Navigation pane:
Expand Company Management
Expand Leave
Select The Leave Definition you want to remove from Web Self Service
You will notice from the screen shot below that there is a selection at the bottom of the Leave Definition - Hide…
If this is the case and the employee informs you their Web Self Service Profile is blank:
Expand Security
Select Users
Select that specific User and the below screen will be displayed:
You will notice that no Entity has been linked
Now…