• Customer minimum order amount to be set by Sales Order line (in order to control SO line entry with zero price)

    On Customer master data we can set a "Minimum ordre amount" which is a good feature to control if the total amount of a SO is zero to stop the user, which can happen in any of below cases: 1. Price field is Entered: User mistakenly hasn't entered the…
  • Delete specific row sales order rows list

    Hello. How can I delete a specific row, from sales order rows list? Thanks. Regards. MS
  • Deassignment of Back to Back Work Order

    Hi, Our current business process has us creating BTB work orders during Sales Order creation. Sometimes, the material produced from the resulting BTB work order is needed to fullfill a different, more urgent sales order. We were originally consulted…
  • How do you represent Shipment Requests in X3?

    Every Sales Order we process (Stock and Back to Back sources) requires a carrier (truck/rail) service to ship product to customer. We're integrating with a Transport Management System to help us with carrier selection. What's the best way to represent…
  • Check for stock on hand when creating a Sales Delivery

    For a stock sales order, I understand that X3 checks for sufficient stock on hand at time of creating Sales Delivery. If there is insufficient stock on hand then the Sales Delivery cannot be saved. Is it possible to delay this check until validation of…
  • Improve the usability of the document attachment functionality on various transaction records

    Attaching a new document to a transaction record is too cumbersome for new users and requires too many clicks. For example, to add a PDF to a sales order, you need to click the following: Select the paperclip icon Select 'Add file' Click the…
  • Short Term Rental

    I need to setup a process to manage short term rentals. I have investigated the lease contract option, but it requires Fixed Asset setup and a large amount of transaction overhead. The best option I have found thus far is to use a Loan sales order followed…
  • Sales Order Lines Column Format suddenly changed?

    I'm hoping someone will have experienced something similar. Today our Sales Dept. reported that the columns in the Lines tab for Sales Order Management had suddenly changed. As you can see below there are now EDI PO Line, EDI L UDF1, & EDI L UDF 2 being…
  • Delivery Error Sage X3V12 Patch 21 - @X3.TRT/SUBSDHA$adx (4540) Error 6 : Variable Non-existent GLONTAC

    We are getting the error below when we try to generate a Sales Delivery from the Sales Order. We are on Sage X3 version 12 Patch 21 Any ideas on how we can resolve? @X3.TRT/SUBSDHA$adx (4540) Error 6 : Variable Non-existent GLONTAC @X3.TRT…
  • Define if a sales transaction is collect, third party, etc.

    Can you review the ability to define on the sales order level and write through to the delivery if a transaction is collect, third-party, etc.? We have a number of clients that need to add custom fields and logic when it is general business in defining…
  • Import of Sales Order with new ship-to address

    I am attempting to import sales orders where the ship-to address is not already defined in the customer record. I added the following fields to the standard SOH import template: BPDADDLIG, ADDLIN2, BPDCTY, BPDSAT, BPDPOSCOD, BPDCRY. I expected that the…
  • How do you support Order Confirmation/Rejection?

    We're running Update 9 Patch 10. We have an EDI project that calls for a (Sales) Order Confirmation; Scenario; - Customer sends Purchase Order - We create Sales Order and reference PO. - We need to be able to confirm or reject the PO from…
  • Doubt to Sales order signature Workflow

    Hi Everybody. I try to active workflow signature to Sales order. I receive email with 2 links and the standard text of if I like Accept or Reject Sales order. When I click the link of Accept or Reject, system redirect to web who say : Your validation…
  • Learn to Block Back-to-back Orders with Manual Hold

    In this blog, let's step through how to block or allow back-to-back orders when an order is on manual hold. For some businesses, it is necessary to prevent the purchase order creation to avoid the delivery of product to a customer that could result in…
  • Possibility to select and copy a product code on sales orders and sales invoices lines.

    After a sales order/invoice is created, the product code field (ITMREF) is not accessible anymore. Users can want to copy the product code for other needs in the system. It would be usefull to give the possibility to select and copy a product code…
  • Deduction of a sales order prepayment from the last invoice or in proportion to invoicing.

    When a prepayment is received for a sales order, it is systematically deducted from the first invoice issued. It would be useful if the prepayment could be deducted completely from the last invoice or pro rata from the amounts of the various invoices…
  • copy sales order

    I would like to copy a sale order (erase number) but also would like to change the order type. Anyone has done this Thanks
  • Prevent duplicate entries on a sales order

    Hi Is it possible to prevent duplicate lines on a sales order? (duplication on Product (ITMREF)). Can you use control tables for this, and if yes how? I am looking forward to your response.
  • V12 Tab on sales orders (also other functions)- jumps back to "Home" tab after saving details in LINES tab

    Jump_to_start_in_orders_when_finished_editing_a_line_L2.docx We have observed that once you make/ save changes in the LINES tab/screen, you are automatically brought back to the "home" tab (we expect, as in all prior version, that we would stay in current…
  • Prepayment Apportionment on Service Contract Invoice

    Hi All, Is it possible to setup Prepayment Apportionment on Service contract or Can we setup Prepayment Apportionment on Sales Order and when a service contract is created it takes the instructions from it? Thanks
  • How can I move a field from one section to another?

    Hi, Is there a way I can move Shipment site field from delivery tab to Home in X3 V12 in sales order screen? Can you please help?
  • Max Sales Order Lines in V6 with Avalara

    What is the Maximum number of Sales Order Lines that V6 can safely handle and the same question with V12. We currently have V6P32 with Avalara and have had to drop our SO Lines to about 300 max...
  • Save Comments as lines

    In X3 on Sales Orders, Deliveries, etc. the comment field is useful. However any user can come back and delete or change the comments and there is no indicator who wrote the comments, who changed the comments, or when they were posted/changed. Having…
  • V12 - Link delivery nonbilable with a sales order

    Hi, It would be really good if we can link a delivery nonbilable with a sales order. Thanks.
  • Customer's Shipment/ Invoice Free Freight threshold set up

    Has anyone used the free freight threshold limits that are connected between the customer record > commercial > freight invoicing and the carrier > management > free freight threshold settings. I set a customer to use a threshold for a carrier, and…