• Datalinx

    Hello! We have been using Datalinx for about a year with X-3. We continually have issues with it in both performance and functionality. Is there any other similar products that anyone would recommend to replace what we have in place now? Thank you…
  • Hiding Product status List Options

    After reviewing the product status options under product setup (Active, Obsolete, not usable, on shortage.. etc), we have decided that certain options are not applicable to our business process. To avoid confusion to our users, we'd like to hide some…
  • Error 31: No more memory available, when conversion Sales Order to Delivery.

    Hi, As per title. Server Type: Single-tier, X3 v12p32 for demo use vCPU: 4, Intel Xeon Silver tier Memory provided: 16 GB, 8 GB locked to SQL Server. SEED folder details (using defaults). User list: Assume 10 at peak. When doing: …
  • Locking Error on Table STAT

    Hi, We are frequently having the File Lock Error error, attached image above the most recent. What could be the measures to determine the origin and any corrective measures. I checked the Locked Symbols (VERSYMB) and I didn't find any occurrence…
  • Purchase order sort

    Good afternoon I am noticing a 'glitch' over the last couple of days and wondering if anyone else has seen it or may know of a solution/fix to look for. Because Requisition(s) being converted to purchase order follow the sort order of the product…
  • Setting up intermediate codes for process driven BoMs that allow intermediates to be tracked but do not prompt a allocation upon WO generation.

    Hello All, So I'm trying to setup a BoM for a process driven product formula which would look similar to this: Phase 1 Instructions (Component type: Text, Type: Active) Input 1 Weight (Component: Normal, Type: Physical) Input 2 Weight (Component: Normal…
  • YouTube Video on Project Management

    Good day All, Please I want to confirm if there is a video about Project Management on Sage X3-Version 12 on YouTube.
  • Customer (Credit Control Section ) Management Tab

    The credit control section of the management tab is grayed out on the system and cannot be amended. Please assist with possible solution
  • Modification of Issues Failing to Delete Shipment Record

    Hello, I've recently encountered back to back issues when using Modification of Issues to delete a validated shipment (unfortunately our validation process isn't always perfect). When using the Modification of Issues to reduce the To Ship Qty to zero…
  • Amount of Purchase Request Line Doubles When PR is Approved

    Hello Sage Community, I am hoping someone might have some insight into this strange issue. It seems to be random but sometimes when purchase request is approved the amount of the PR doubles. If the PR is recreated with exactly the same information it…
  • Product image on other screens

    What I would like to accomplish is that ability to tunnel quickly to what a product looks like without sending our users to the Product screen. The screen I would like to implement changes is the Sales Order entry screen. Initially I was thinking that…
  • Batch Server constant result 406 and consuming 100% CPU

    Hi, Sage X3 v12p25. All Sage X3 components match v12p25 specification. Sage X3's syracuse took over the whole CPU cores with this error repeating with multiple entries consistently. I have no idea on the case of what causing it to happen. This…
  • Find Elimanated record

    Hello evrybody, In an intercompany flow, when the sales invoice is produced, the purchase invoice is produced and referred on the sales invoice. However, there are some sales invoices that are not refered in the purchase invoice. Within the…
  • Planner One notice: Your desktop is being initialized. Please wait until this action is complete.

    Hi all, While using planner one on SageX3 V12, our site is initialized and planner one opens perfectly, but after any WO is submitted we get this notice (making it unable to proceed) Did any of you guys face such an issue? TIA
  • How can I use it to print with my fone this is what its showing

  • Error when we try to use the CONSBSE aka [Balance Sheet inquiry]

    Hi, Someone are facing this same error when to try open the the balance sheet inquiry on patch 12.0.27.? Financials>inquiries>Balance sheet inquiry
  • Session closing issues in Sage X3 V11 Patch 17

    Hi, We have using Sage X3 V11, Patch 17. Its noticed that session are not closing as provided in the setup, which is resulting in locking transaction, which is slowing all transactions. Users are opening secondary session, which after completing, the…
  • SAGE X3 TABLE INDEX dimensional field, example GACCENTRYA field CCE_1

    When we try to create an index in table GACCENTRYA including field CCE_1, SAGE X3 gives error. For now solution is to add the index manually directly in the SQL Server, any solution to make this solution permanent? Thanks.
  • Record Already Exists Error - Transaction Stopped - When Creating a new delivery

    We're seeing the error below randomly when creating new deliveries. When this happens, the user will see the new delivery number populate on the screen, encounter this error, then close the delivery screen/be forced out of it. When they return, the same…
  • Memory error on PDF printing V12

    We are experiencing issues when printing Sales Invoices to PDF through X3. This is due to a limit on Crystal 32-bit. Are there any other option on Sage printing to overcome this type of issue? Note that the customer needs to produce 75 000+ invoices…
  • How to limit memory usage of PlannerOne pool?

    Hi all, To the Planner One users, I'm sure you might have noticed PlannerOne Pool using up alot of memory. Currently using 35GB in my clients server. Anyway to limit this? This in turn is making the system very slow. Any advice on how you guys handled…
  • Consistent Shutdown Of Syracuse Services

    Hi guys!!! I have this constant shutdown of Syracuse service I don't have the issue on a physical server except a cloud server I have tried different environments for this but the issue persist The Sage version is on 12.0.24 while Syracuse is…
  • Lot Numbers

    I need to come up with a way to consume containers (what our product is packaged in) when a work order is closed. I have thought keeping the current BOMs for the "master BOM" (bulk BOM if you will) for each product and then doing a second BOM that puts…
  • Delivery invoiced twice - critical issue

    Hello Dears I'm facing a major issue with my sales invoices, the customer have found that he accidently created 2 invoices for the same delivery even though the delivery is completely invoiced at the first time but it sometimes appear on the list list…
  • Sage X3 Knowledgebase.

    Has something about Sage X3 Knowledgebase changed? For a while now, when I try to use it I get a message that the System is not currently available. Please contact the system administrator. This happens whether I am signed in or not. Thank you. …