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Accounting Balance not equaling Customer Open Total on the Customer Statement

Posted By NMNLlife 18 days ago

We have an email that goes out with the customer's statement. The Customer Open Total on the Customer Statement is $0.54 off from the Accounting Balance that is sent out in the body of the email. This is the formula that is used in the email: "BLCC":"US$ |format$("N3:7.2",[F:MVC]BLCC)|"

Does anyone have insight on why the Accounting Balance would be different than the Customer Open Total on the Customer Statement?

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0 VanessaQ 13 days ago

Hi NMNLLIFE,

Thanks for reaching out with your question. For this issue, I suggest talking to your authorized partner/reseller for further assistance.
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0 VanessaQ 13 days ago

Hi NMNLLIFE,

Thanks for reaching out with your question. For this issue, I suggest talking to your authorized partner/reseller for further assistance.
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Accounting Balance not equaling Customer Open Total on the Customer Statement

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