Meanwhile in the function help we find this:

Also noticed that if the grid is empty the filter works and only loads the items filtered in the criteria, if the grid has already some items, it does not reload.

Hi,

I would submit a case to their support team for this to get the bug fix process started on the dev team.

Thanks a lot, this really seems a bug. Waiting for more information, our customer is stuck.

Patricia, I checked with local SAGE Portugal, and they checked with product team, and it seems that the behaviour is to add more lines to the grid, after you use the payment selection (very bad design in my opinion). Which makes it very difficult to handle, when you want to pick a couple of payments from one specific vendor. Therefore we developed a simple script and an action button on the line to remove all unnecessary lines from the payments grid, this way users can now reconcile much easier.

They say they have a suggestion to change this object in the near future, I like to say roadmap blackhole...

Patricia, I checked with local SAGE Portugal, and they checked with product team, and it seems that the behaviour is to add more lines to the grid, after you use the payment selection (very bad design in my opinion). Which makes it very difficult to handle, when you want to pick a couple of payments from one specific vendor. Therefore we developed a simple script and an action button on the line to remove all unnecessary lines from the payments grid, this way users can now reconcile much easier.

They say they have a suggestion to change this object in the near future, I like to say roadmap blackhole...