• Invoice Pending Approval

    Hello! We have recently upgraded to Timeslips Premium and since the update I am having trouble approving prior invoices. I went into Accounts Receivable and then into enter a payment. The invoice that I need to pay says NOTE: Invoice G:21035 is pending…
  • I had to make a fake invoice to clear credits that I couldn't delete - now AR shows a different amount than the "previous balance" on bill. What did I do wrong or is it a glitch?

    I had to make a fake invoice to clear credits that I couldn't delete - now AR shows a different amount than the "previous balance" on bill. What did I do wrong or is it a glitch? I have been trying to fix wrongly applied payments and when I made some…
  • electronic billing -- third-party processor reduced our payment

    Our new third-party processor cut out $210.00 of fees we billed on our first electronically generated bill. Is there a "standard" out in the world about how to handle this situation? Do we go ahead and approve the original bill, then show CREDITS on the…
  • Old Payment not applied to current bill

    I entered a payment two cycles ago and it was applied, and the invoice was approved. That invoice and the one following both accounted for the payment in the balance, but the current bill I am running is not accounting for that payment. When I look at…
  • Payment not applied to current invoice

    Hi, I have Sage Timeslips 2013. I am running bills for this month, and a client's balance does not reflect a payment that was made and applied to a bill, two cycles ago. That bill was approved, and the payment shows with the yellow envelope in A/R…