• Bills with Outstanding Balances

    We just noticed that since July 2020, a few of the clients that have outstanding balances with us are not receiving their statements. The system isn't even generating the bills with the rest of the billing. I have viewed the client setups and see no reason…
  • Write-off record per timekeeper

    I have been looking for a way to keep track/record write-offs per timekeeper. Example: Invoice # 1 was billed to client in the amount of $1,000(700 for Timekeeper A and 300 for B). The adjuster then decided that Timekeeper A spent a little too much…
  • Reducing Rates After Billing/Payments and Issuing Credits

    FormerMember
    FormerMember
    I have what seems to be a complex issue, which i have provided background info for below: I have been billing a matter to a client - hourly at higher rate i will call "Rate X". ($450) We decided later (after billing and receiving payments at Rate…
  • "No data selected . . ." error in TS 2019.

    I have been using TS for years. Just updated and have had no problems until now. I have had this error in the past but I always found then that I had somehow selected "Do Not Bill" or somthing of the like. That is not the case here. I have one expense…