Welcome to the Sage Timeslips Support Group on Community Hub! Available 24/7, the Forums are a great place to ask and answer product questions, as well as share tips and tricks with Sage peers, partners, and pros.
We have a client using TimeSlips 2010. It reports 6 user licenses, but they are entitled to 16. If we were able to obtain the original installation key, how would we go about updating the license count to 16? Would it require re-installing TimeSlips?…
I AM A CPA AND HAVE USED TIMESLIPS SINCE 1965. i WAS LOCATED IN BALTIMORE MARYLAND AND HAVE ALWAYS HAD A TIMESLIPS CONSULTANT TO PROVIDE ALL THE ASSISTANCE I NEEDED FROM TIME TO TIME. i HAVE HOW MOVED TO THE LAS VEGAS VALLEY IN HENDERSON, NV . i HAVE…
I would like to import time from an excel spreadsheet. I tried what I thought the format would be, but it didn't work-- I am using Timeslips 2017. Does anyone have a template for importing from excel? Thanks so much!
Hey there! Been looking around a bit and hoping for some insight or guidance to make this transfer a success
I am looking to help a client with a very old mac computer; a G4 running TSTimer and TSTimer Reports. My own digging shows that Timeslips replaced…
Hi,
TSService (32 bit) is constantly eating up the cpu even when timeslips is not open or in use. It's a fresh install on a new server since I was having the same issue on an old server so tried everything from scratch with a clean install.
This is…
I would like to do two types of transfers using APIs and I am wondering if these APIs are currently available.
The first transfer is taking matter details from Timeslips using API
Second transfer is taking time entries details from Timeslips to…
Manually changed a timekeepers open to closed today - no issue; went to inactive and clicked the auto change from inactive to closed. 3 timekeepers in the section - so should be quick - BUT No, I have been locked in a changing classification loop for…
Hi - for some unidentified reason, an amount paid, for some reason didn't automatically show up on the bill. I was able to add it in the revision process, but it still defaults to 'ignoring' the payment otherwise. Any ideas? It was all applied in the…
Subject pretty much says it all.
2014 data verification completes with no errors.
2021 data conversion succeeds in converting to 2015 bde.
2021 data conversion hangs permanently when converting bde to firebird at the FEATURES table.
I've tried…
When printing labels from the last bill run how can I eliminate the emailed bills? They obviously do not need a label! It seems like the system should skip them - but at least you should be able to edit them.
How do I eliminate the "Transfer to funds" and "Transfer from funds" that appeared on the statement? This also I believe creates "Client funds transactions" details at the bottom of the statement that should not be there and I need to learn how to eliminate…
Hi ,
For some reason I have lost all the time-slips from May 2019 to February 2020. Somebody knows some way to recover this information?
Thanks so much in advance,
Running Timeslips without any errors. Question is I need to restore from a backup around the December timeframe to check several accounts that have changed. Can I continue to run the current database alongside the restored database? I'm hoping I can do…
"You have an older version of the Time Capture database available., Would you like to convert them now?"
Is this safe to do? Any steps I should take before executing this prompt? Im worried that if I accept it could corrupt the data and want to confirm…
When generating Bill's in Timeslips and printing to a PDF, I have a normal group that I normally tend to select from. When generating the PDF I get an error state "Sage Timeslips has encountered an error" .... "Phase: Running Billing calculations". Now…
Here is the situation ... IT person brought to my attention the following:
I also wanted to share with you a related matter regarding Timeslips backups – actually it’s the TimeslipsBackup service that’s installed and set to auto start when the Timeslips…
When we purchased the 2019 TimeSlips version I was told that we should get a later version of Word otherwise we'll have major problems at some point.
We currently have the 2013 version.
Is this true?
What is the best process to recover the supervisor password? The password was lost after a employee left the company. The owner of the company can prove they own the business and licensed software. Sounds like TimeSlips security is tighter than in the…
Hope here is the right place to post our issue. Please advise the correct location if it's not.
Timeslips automatically switch me to Demonstration mode. Then, I follow a previous suggestion (in forum) to locate the \DATA01 folder, and tried to open…
Hello! Thank you in advance!
I am attempting to pull payments received from 01/01/19 - 08/31/19 only for invoices dated 01/01/19 - 08/31/19. Any report I try to create ends up pulling in payments that I've recorded during that time frame, regardless…