Sage Timeslips

I am posting a credit for a client (before being billed) and it is not accepting the entire amount. I played around with the Apply Details but did not find a solution. This seems to happen every so often. Thank you.

We accidentally charged a client twice for an expense. We are not able to undo the bill. When we do a Memo of Costs for the court it does not show that we applied a credit for the expense that was accidentally billed twice, therefore we always have to…

Our new third-party processor cut out $210.00 of fees we billed on our first electronically generated bill. Is there a "standard" out in the world about how to handle this situation? Do we go ahead and approve the original bill, then show CREDITS on the…