Sage Timeslips

When trying to add a new note for a new time or expense entry (using the yellow sticky "slip notes" tool) it seems to be grayed out and not usable until I finish entering the entire slip and then save, which automatically closes it. I have to then reopen…

This feels like a very stupid question so please bear with me. Customer is using the Timesheet view in Timeslips. Templates all set up. As we know, if someone creates a slip in the traditional way and it doesn't match the details of a template then…