• Initial bill not being deducted from balance

    I've been struggling with this problem for a while and I can't figure it out. It seems as though the first billing statement for every client does not deduct the fees and expenses from their retainer, but lists the bill amount as a "Balance Due" until…
  • Slips removed using Billing Assistant appearing on bill TS2017

    I am on TS2017 - version 25.5.11.388 I generally generate monthly batches of bills using Billing Assistant Details. I can select the clients to bill as normal. However, on some matters I needed to hold out some slips (both time and/or expense slips) from…
  • Previous Payments not Showing Despite Recording

    Hello, I'm using timeslips 2018 and I'm trying to generate a bill/pre-bill however no matter what I do it does not seem to show the previous payment made. The payment is there and recorded, appearing on the bill search line, but it does not seem to…
  • Timeslips 2018 Do not bill

    I have upgraded to timeslips 2018. All do not bill slips are showing on the invoice as no charge. Does anyone know how to resolve?
  • TS2017 Billing Assistant - Deselect All and run Generate Prebill - all clients appear under 1st client as a massive prebill

    TS2017. In trying to address a problem regarding generating a bill through Billing Assistant, I ran into another problem. 1) Load Billing Assistant. 2) Deselect all so that the total in the Billing Assistant List is zero. 3) Click Pre-Bill Worksheet.…
  • TS 2017 - Holding charges in Billing Assistant are ignored on bill

    I was on TS2010 for a long time and still would be except the old machine died. I have been on TS2017 now for less than 90 days and have lots of problems but I acknowledge it may be b/c I do not yet know its quirks. Today, for example, I need to run a…
  • TS 2015_billing assistant will not open.

    TS 2015. All of the sudden the billing assistant will not open. A dialogue box opens quickly, but the billing assistant never opens up. I tried reinstalling TS, which did not make a difference. Any suggestions?
  • Totals Only Worksheet is incorrectly appearing as the last page to every bill

    By accident, I hit a button and now whenever, I print a bill I get the Totals Only Worksheet" as a last page . How can I get fix it so, the "totals only worksheet does not print with a bill"
  • RE: 2014 TS - Billing Assistant Problems

    You need to clear the filters. In the Slip List view, click on the Filter icon at the upper right of the slip listing: Clear out anything you see there and then update Billing Assistant. Do the entries show up now? Hope this helps. If you think…