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  • No records could be displayed error when trying to click on benefit eligibility in ESS

    I have open enrollment running for a few of our companies. But when trying to add a new plan and start a different company open enrollment I keep getting an error saying No records could be displayed. Even on the plans that are undefined and not in an…

  • Employee Self Service - employee pay history

    If we are just rolling out ESS and the client has been using Sage 300 ERP Cdn payroll for sometime, will the employees be able to see pay history in ESS?

  • BUILDER.EXE - System Error. The program can’t start because api-ms-win-crt-multibyte-l1-1-0-.dll is missing from your computer

    This error happens when the computer is not up to date with windows updates, please make sure all latest MS Windows updates are installed.

  • Pay Stub PDF Password

    FormerMember
    FormerMember
    When we process our bi-weekly payroll a PDF is created on our Sage 300 server for each employees paystub during the pay period. I am able to locate the PDFs but when I go to open them it requires a password. I have no idea of what the password would be…

  • Employee payslips not generating with Automatic Generation function

    Hi there, My employee payslips are not generating, the error I get when I go into payslips is'employee does not exist' All my employees are active and have active contracts Has anyone else experienced this? Kind regards, Jean

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