Sage HRMS

We are getting a ESS database error when when a manager logs in and views the Home Page of ESS. The exact error is: Sage Employee Self Service was unable to find the necessary data. This may be due to problems in the ESS database or an internal program…

Has anyone experience issues with how version 2015 looks at Benefits dates? We ran into an issue with deductions not pulling from the HR side to the Payroll side this week and believe it's a date issue. Looking to pick anyone's experienced brains!