• How to enter Non Resident Maryland Tax

    We are based in Maryland and I have an employee that lives in Delaware. He requested we deduct Maryland State taxes from his paycheck and after checking with our accountant he advised us to withhold Maryland tax for a non-resident. I'm not sure how to…
  • Gross-Up Calculator error

    I have updated our HRMS software to Q3 last night. Today our Payroll employee needs to run a bonus check. Whenever she tries to do her normal process in Gross-Up Calculator she get the below error: An unhandled exception occurred while attempting to…
  • Lifetime accumulation

    Can you tell me if the lifetime accumulation on a deduction should reflect the amount that has been deducted for the year so far? We did 2 sample payrolls before going live the first of the year and my lifetime accumulations are off by 2 payrolls. Should…
  • How do I run a Bonus Payroll without deductions?

    This is my first time using this program to do a Bonus for payroll. We just went live in September so this is all kinda new to me. I need to do a Bonus payout (without deductions - just state and federal deducted) to our employees and I am wondering…
  • HRMS Canadian Payroll: Ontario Employer Health Tax

    In HRMS 2017 Canadian Payroll, does anyone know how to set up Ontario Employer Health Tax? Specifically, where do we enter the exemption amount? We've pulled the tax code from HRMS table, but there is for field to set exemption and the system starts calculating…
  • Multiple Rate Tables in Benefit Plan

    I am trying to figure out how to get the employee contribution to calculate both the employee supplemental life and the dependent supplemental life. Can I have two rate tables under employee contributions in the benefit set up tab. i have both rate…
  • SQL Database Error while calculating Payroll in HRMS.

    Hello! I have an issue with calculating payroll and it has existed since I first implemented HRMS two year ago. Therefore this issue has existed in all 3 versions I have tried. The last thing support had me try was to completely wipe out my HRMS install…