Issues linked to MongoDB performance have been reported related to MongoDB 3.0 and 3.2. They can cause CPU over-consumption issues on the server(s) running MongoDB in the following releases:

• SyracuseServer 9.11 and above
• SyracuseServer 11.11 and above
• SyracuseServer 12.1.0 and above

The issue can be fixed by installing MongoDB 3.4.16 if (and only if) you are running one of the Syracuse releases above, and by updating Syracuse to releases 9.16, 11.15 or 12.3.0 (when available).

It is highly recommended to update Syracuse and MongoDB to the latest known version currently available.

See our Sage Knowledge-base Article 97477 from https://support.na.sage.com

Note: you may also find additional information on versions of Syracuse on our Knowledge-base