Try to print one more time, if report will not fail, then you must uncheck Save report with Data in Crystal Reports.

Hi, appreciate for your reply
i have try to print multiple time and already unchecked 'Save Report with Data', but still fail.

FYI, my report is calling a stored procedure
[TEST] is my folder/destination



any other option or concern i will to take care off?

Guess that's the problem (usage of a stored procedure). Not sure but can guess that Crystal report executed via Sage can not access this procedure cause haven't all needed parameters delivered.
There is one more thing, you can take a look into Print server log files for more information regarding to this.

i have total 2 reports hitting this error out of 16 reports.
one is using Stored Procedure, the other is using  crystal report Command. 

but the 16 reports are contain Command and Stored Procedure and able to execute and print.


Do you mind to guide me through how i can get the log files?

This is quite easy, open Print server directory on the print server (it can be located on the same server as Sage installation itself), then ..\srvedit\Temp (like example, E:\Sage\SafeX3\PrintServer\EDTSRV\srvedit\Temp). There will be all trace log files located, open needed and try to figure out what is wrong with your report.

This is quite easy, open Print server directory on the print server (it can be located on the same server as Sage installation itself), then ..\srvedit\Temp (like example, E:\Sage\SafeX3\PrintServer\EDTSRV\srvedit\Temp). There will be all trace log files located, open needed and try to figure out what is wrong with your report.