• AR Adjust Receivables Summary entries in Revenue accounts

    My company has many entries hitting our Revenue accounts with the description "AR Adjust Receivables Summary". These entries are reducing our Revenue account balances. I do not see any offsetting entries in AR. Any ideas on what these entries are?
  • Invoices not posting to AR

    I recently entered several invoices in Quick Bill. They have all been printed from billing and appear to have posted normally with no error messages on the posting reports. I have posted all my other modules ie EQ, JC, PR, GL etc as well. Now I'm trying…
  • VAT recording from AP to GL

    Dear Team, Re posting the issue again to get more attention , the problem is unsolved and demanding immediate attention. We have noticed a strange issue in treatment of VAT. The VAT is calculated in AP correctly and reflected in VAT report as well…
  • Job Cost Batch Reversals

    Hello, We recently had an individual accidentily post a number of batches in Job Cost that should not have been posted. These batches ranged from accouting dates in February 2021 to April 2021. Luckily the GL was closed up to April 2021 and as a result…
  • Balance Sheet Total does not match AP Open Invoice Register w/ Cut off date

    The Open Invoice Register w/ cut off date for 12-31 is more than my Balance Sheet account. So it would seem that something is in the AP detail and not the GL. I do not have any unposted invoices. Is there a report I can run to identify this?
  • Billed Retention Entry

    When retention is billed at the end of a project, our AR module makes an entry to move the rentention out of "retention receivable" and into "current contracts receivable" and moves the amount to our "current" column on our AR Aging Report. Our auditor…
  • Direct Deposit options, pay cards for employees

    We do not offer direct deposit, but I was finally able to convince upper management to move to direct deposit. I need some suggestions on direct deposit options for employees that do not have checking accounts. Is there a way that a paycard can be associated…
  • Posting Misc Charges in PM

    We recently upgraded due to 1099 reporting. Now I am unable to post charges in the PM module. Once I enter in the charge and try to post, I am getting an error message that reads PM Recovery file may be corrupt. Use File Doctor. Does anyone know how…
  • Revising Estimate Entries

    Does anyone have any experience in modifying an estimate entry? i.e. uploaded an estimate and posted it, only to realize there was an error in the entry that requires revision
  • Accrual Error

    I imported Time for our hourly employees and generated my accural Entry. and Just realized I didnt import time for our salaried employees. Can I import that Time and Generate my accural Entry again? How Do I fix this?
  • WIP/Job cost not showing contract amount

    Hello, We added a new job through Job cost job set up and entered the job estimate. I also added the job contract detail on the contract module. I notice some thing has not linked in properly because the WIP report is not showing the job contract…
  • Inquiry to review both sides of a journal entry

    How can you look up & review both sides of a journal entry that was posted?
  • Property Management-Current rent field

    I am new to this application and wondering what drives the field current rent, under setup units? My current rent field is blank, but when I run the rent roll that unit is populated and has an amount. Just wondering why current rent wouldn't be popul…
  • GL Transaction File in use (error, no one is using it)

    We are having an issue where I cannot delete or move transactions out of General Ledger New Transactions. It always says it is in use when there is no one in there. We have a small department and I am confident it is not eing used. Does anyone know the…
  • Electronic Payments - Switching Banks

    We are setting up a second bank account account. When generating electronic payments in AP or direct deposits in Payroll, how can I switch banks without having to click options and change out the routing number and bank name each time if I need to use…
  • Entering billings and receiving payments through Job Cost in lieu of the Billing and AR applications.

    I have pay application #1 that I would like to enter into job cost and not use the Billing, Contracts, Project Management and Accounts Receiveable applicaitions for the process of billing and entering payments or any other process on this job. This job…
  • PJ Purchase Order

    I need to create a purchase order in Sage and cannot find where I can do this.
  • JC Close Week timing

    We have always done the Close Week task in Job Cost right before posting payroll each week. For example, on 6/22/20, right before posting payroll for the week ended 6/20/20, we closed the week ended 6/13/20 to roll forward to the week ended 6/20/20. This…
  • Can cash management be used during a check run?

    Hello, For years, we have not allowed Cash Management to be used to during check runs. Supposedly, it can cause some type of problem. Is this still a known issue? We are currently using version 18.2.2. Thank You, Raymond
  • Why do vendor credits not reduce available room left on amount of commitment?

    When a vendor sends their credit note related to a commitment and subsequently provides their corrected invoice bringing amount invoiced to full value of commitment, we can't successfully enter the subsequent invoice and have to create a POCO to increase…
  • Cash Receipt "Pending Post" issue

    I have a Cash Receipt that did not Post through AR. Anyone have ideas on how to push this through or delete it so I can try to apply the payment again? Thanks
  • Bounced Checks

    Received NSF notice from my bank - they entered reversed chk amount as deposit in my account. My bank statement shows bounced check cleared and the deposit of check amount for reversed check. How should I enter these entries?
  • Positive Pay file for PNC Bank

    We are implementing the psotive pay process and need to create this csv file for PNC Bank. Looking to see if anyone is willing to share this if they have already created this. Thanks for any help on this!
  • Transaction Rejected - No Markup Table for Rate Calculation

    I have been using Sage 300 for over 9 years. I have run into a situation that I need help with. When generating WIP, I keep getting the Rejected Error - No Markup Table for Rate Calculation. We do not use Markup Tables. We do however use Rate tables and…
  • Writing a check with out an invoice

    How do I write a check without having an AP invoice? Can I enter the gl account directly?