• 2020 W4

    Can anyone point me to a knowledge base article (not a video) that instructs for Employee set up using the new 2020 Form W4? thanks!
  • Are there only three line items in Box 14 of the W2?

    FormerMember
    FormerMember
    I need more than (3) line in Box 14 of the W-2. Is there a way to add more lines, I wonder.
  • Aatrix Forms crashes after upgrading forms in Sage CRE 300

    Running Sage CRE 300 Version: 18.2.2 (18.2.2) on Windows 2008 R2 server I upgraded Aatrix forms today (Nov 28 2019) in Payroll after an update prompt. Now going into "eFile and Reporting" it crashes with the following message: AatrixForms has stopped…
  • EEO Component 2 reporting isn't taking into account people that did not get paid during that period.

    The EEO-2 reporting task (found @ https://www.sagecity.com/support_communities/sage_construction_and_real_estate/f/sage-cre-announcements-news-and-tips/132885/sage-300-cre-us-payroll-update-for-eeo-1-component-2-reporting ) isn't taking into account people…
  • Aatrix Forms

    I ran an update for the tax forms and it gave me the following message: Missing program "C:\Program Files (x86) Aatrix Software\Aatrix Forms\STO\HR.exe" Does anyone know what this means?
  • Federal & State W-2

    We are trying to get our W-2's done for both State & Federal. We have used this numerous times in the past without any issues. This year we allowed the updates and went in to start the process and we get the message on both the feredal and the state or…
  • Atrix charging to file Federal 1099's this year

    Did anyone notice that Atrix is charging to file federal 1099's this year? In previous years, I thought it was always free to print 1099's myself and mail to vendors myself, then it would file federal for free. This year they are charging .55 per 1099…
  • W-2 Printing

    I am trying to print W-2's for 2018 and I need to print one employee per sheet. It is printing four employees per one sheet. How do I set up print for one employee per sheet with the four copies needed for filing?
  • 16.1 Version - Year End

    Just want to clarify that we will be unable to prepare W-2's through Atrix for Year End 2018 on version 16.1 and we must upgrade? Or is the upgrade required just getting the 2019 tax updates?
  • Aatrix Updates - Is there a workaround instead of giving users admin access?

    In the past I can remember an article on permissions that could be set to allow users to update Aatrix without admin involvement. Anymore, I cannot find the article. I had the file paths documented and tried setting these permissions, but since moving…
  • Is your Aatrix tax forms update not completing or presenting an error?

    The Aatrix automatic updates this year-end may take longer to complete, please allow time for them to finish. For 2017 year end (W2, 1099 & 1095 (ACA)) filings, Aatrix now requires 3 different Microsoft redistributables. These files will be installed…
  • Problem with Aatrix After Sage 300 CRE 17.1.3 Upgrade

    Does anything need to be done with Aatrix files after the Sage 17.1 Upgrade to allow them to send information? All informaition was transmitted without issue until after the upgrade. I am getting an error of "Error reading tag VER in form page…
  • Aatrix won't file my form 940. It pulled in a negative .02 for the 4th Quarter 2016.

    Aatrix pulled in a negative .02 for the 4th Quarter 2016 on my 940. It won't let me file with a negative number there, and it won't let me edit the 4th quarter. Any advice on how to correct? It says to update information in my accounting/payroll software…
  • Will Aatrix print the entire 1094-C form on blank paper?

    I recently ordered the blank W-2 and 1095-C forms with instructions on the back. I know the federal W-2 copies and W-3 print on blank paper. Will the 1094-C also print on blank paper? Or do I need to order a 1094-C form?
  • w-2 history file

    My W-2 history file seems to be missing. I processed and printed my W-2's myself. I have Aatrix filing the W-3. I had to correct one W-2 and when I went to find the correct file to edit, it doesn't exist. Will I have to reprocess all of the W-2's again…
  • Box 34 calculations

    I've printed my T4's and was wondering if Box 34 should be calculated into Box 14..... if so, they are not. What do I do?
  • ACA compliance is deleting the leading zero in a Social Security #. Any way to fix?

    ACA compliance is deleting the leading zero in a Social Security #. Any way to fix?
  • Trying to use Aatrix for 1094/1095-C filings. For some reason Aatrix is not pulling in DOB if dependent does not have SS#.

    Trying to use Aatrix for 1094/1095-C filings. For some reason Aatrix is not pulling in DOB if dependent does not have SS#. How do I get it to pull in? Also, it seems to be creating some duplicate dependents? Anyone else have this issue? Ideas?
  • 1094/1095 B Forms

    We fall under the 1094/1095 B Forms. So we don't have to fill in the Coverage Code, Plans Share Cost or the Safe Harbor Code. But when generating the forms, it brings everyone up, even non covered employees? Only covered employees should get a form, but…
  • E-File 1094C & 1095C

    I'm about ready to e-file my 1094C & 1095C forms with the IRS and I read somewhere that the electronic E-file to the IRS was free. My processing in Aatrix only shows an option to pay to E-File processing, but isn't it supposed to be free to file to the…
  • W-2'S RETIREMENT PLAN BOX

    I am processing my W-2's and I noticed that some of the w-2's have the retirement plan box marked. I didn't mark these but maybe the person before me did. We do have a 401k plan here. Is this box something that you have to manually mark? Thanks, …