• What is your process for closing a job and how do you handle warranty items?

    I'm looking for best practices concerning closing jobs and handling warranty items after the initial job is closed. Reconciling WIP to the GL has been a challenge based on our current practices and reporting limitations within Sage. If anyone has any…
  • Zero checks - how to clear

    I have retainage owed to a subcontractor, and now given a backcharge against their contract, which zero's out what I would have paid them in retainage. How do I make it disapear from the payment selection. I've tried to print a zero $ check, but Sage…
  • Payroll Tax Calculation

    I have an employee who is questioning what percentage that Sage is calculating versus what he thinks it should be based on the tax table. If I take his taxable wage per check annualized then he should have 24% withholding but Sage is calculating 18.7…
  • Certified wages-taxes not calculating properly

    The federal withholding is not calculating on the certified wages. Any ideas what I need to do?
  • Transferring a credit balance

    How would I go about transferring a credit balance from one Vendor to another in Sage? We work with a Vendor that has a Concrete business and a lumber business and our records have each of these subdivisions as a vendor in Sage. Currently we have a…
  • Voluntary Term Life premium

    We offer optional life insurance on a payroll deduct, post tax. Tax withheld then premium taken. We learned an employee was paying a premium on a policy that wasn't active. We no longer use that company (sine 7/1/22) we are giving those premiums back…
  • Is there a way to delete or change a commitment change order that has been approved?

    Trying to delete a commitment change order that has been approved and it is now grayed out. Is there a way to change from approved to pending or even deleting it? Thanks.
  • EFT Partial Payments

    I enter a lot of EFT Payments via Tasks/Record Manual/Print Checks. But often times we need to make partial payments on invoices but the EFT Payments process won't allow it. If I enter the partial payment in the top Amount field, it won't let me Accept…
  • Inquiry to review both sides of a journal entry

    How can you look up & review both sides of a journal entry that was posted?
  • Why did the percent complete change on my invoice?

    Why did the percent complete change on my invoice in billing after I voided the original invoice and tried to create it again? An contract based invoice was generated in Billing and it was incorrect. I voided he invoice but when I went to generate a new…
  • Older Contract Jobs Missing in Contracts

    In the Contracts module: we just noticed our old Contracts, from 2018, are not showing when we pull up the new contract screen. Why would they not be showing all of a sudden? I did make sure the new contract screen shows active or standard. Do our old…
  • Can I make adjusting entries after closing the period?

    I need to close December to start working on January, but our tax dept is going to have adjusting entries that I will need to post in December.
  • Import into CM

    Is there a way to import transactions into Sage 300 CRE CM module? With the number of accounts and transactions we post manually it's quite cumbersome to go in and out of each bank account.
  • FAMLI tax deduction

    Good morning Sage City, I just closed 2022 payroll and was wondering if the Payroll year end update will add the new FAMLI deductions. Or is this something i have to manually do? Any info would be appreciated. Thank you, Suzanne
  • Marking Invoices with a Negative Net as Paid

    We have a sitution where the total we owe a Vendor is a negative amount.(The net of some positive invoices and a large credit invoice) The vendor issues us a credit check for the total. But I cannot apply that check to those invoices. So now the invoices…