• Payroll

    I am trying to update Aatrix, and I get a message as follows: Failed to move file AATRIXFORMS.EXE with return code The process cannot access file because it is being used by another process. Can someone please tell me what's going on? We upgraded…
  • NYS PFL New Tax Deduction Setup

    The NYS Paid Family Leave tax that was setup with this last update is not calculating properly. It does not factor in the cut off for the allowable weekly limit. The max allowable weekly earnings of $1,718.15..or $6.40 per week for a contribution in total…
  • 2024 Federal WH Not Calculating Correctly

    It appears federal withholding is not calculating correctly. Withholding amounts on salaried employees have increased substantially from last Friday (2023 pay date) to today (2024 pay date). If anything, withholding amounts should have slightly decreased…
  • Puerto Rico Withholding Tax Exemption

    Within 300CRE, has anyone been able to successfully implement Puerto Rico withholding taxes when a Withholding Exemption Certificate with Form 499R-4.1 is claimed by the employee? I am wondering if the PRSWH tax formulas in Sage need updating to account…
  • COPFL Colorado Paid Family Leave

    The COPFL eFile from Atrix on Sage 300 CRE Version 23.1 will only submit electronically (as required by the State of Colorado) if you pay Atrix to eFile it for you. The State will take a csv file upload, but the Atrix filing will only print in pdf and…
  • Certified wages-taxes not calculating properly

    The federal withholding is not calculating on the certified wages. Any ideas what I need to do?
  • Payroll Tax

    I am trying to enter 2 different tax withholdings for an employee. They want 1 amount for the federal and different amount for the state. They filled out a W-4 and a WT-4. Is this possible and where do I make the changes?
  • Error Exception of type 'System.OutofMemory' was thrown running State eFile and Reporting

    When trying to do quarterly payroll taxes, I received a popup stating an error occurred please see the log for details. The log message stated Exception of type ' System.OutOf MemoryException' was thrown. It doesn't seem to matter which state or return…
  • Colorado FAMLI Q1 Reporting

    I am trying to prepare the reports I need in order to file our first quarter for the new Colorado FAMLI tax deduction. When I try to use Aatrix the report is only one page (not in the format the state is asking for) and is showing zero as the value for…
  • FAMLI tax deduction

    Good morning Sage City, I just closed 2022 payroll and was wondering if the Payroll year end update will add the new FAMLI deductions. Or is this something i have to manually do? Any info would be appreciated. Thank you, Suzanne
  • Sage 300 CRE: 2023 Canadian Payroll Tax update

    When is update going to be made available, its dec 28, download page on sage states last updated aug 2022?
  • Withholding by in error

    I am an Ohio contractor with many city income taxes. We started a job which we thought was in a city. After one month, and 2 payrolls with that city's withholding, we verified that the job site is in a township. No city income tax. What process should…
  • Is there a way to add a pay onto a cheque and tax it for income tax purposes, but not have Vacation Pay pick it up and calculate on it?

    I have a new pay category for our apprentices that needs to be taxed but I don't want vacation pay to calculate on it. How can I do that?
  • State Tax Status List

    Hello and my apologies is this has already been asked and answered or there is a resource I am not finding somewhere.... Can not open the RPT for tax update either, but do not think that will answer the question I have. Here is issue, For the State…
  • Setting up a state tax deduction to always calculate

    I have an employee that is a resident of New York but is traveling and working in several states based on project location. He is requesting that we always withhold a flat amount for NY state withholdings regardless of where he works. What is the best…
  • Move Payroll between states

    I have some taxable wages along with the SWH that got put to the wrong state, i do not have the option of voiding the direct deposits. how can i mvre the taxable wages and apply the SWH collected to the correct state?
  • Payroll Tax Update

    We recently received a Payroll Tax Update notification, however when we try to login in we are getting the following error: We're sorry for the inconvenience. Please sign in to view this document. If you are already signed in, it seems your service…
  • Federal 2021 Tax Tables

    I work in Payroll. An employee showed me their W-2's from 2020 and 2021. In round numbers, they made $42k in 2020 and $52k in 2021. Ever since they started here in early 2020, they have claimed Single, $8,000. In 2020, $2,500 was withheld for Federal…
  • Creating upload files for Arcoro...

    We are in the process of moving to Arcoro HR and I have been building imports for this. Two of the imports concern pre/post 2020 employee tax info, and some of the data required is Year, Additional Withholding, Filling Status for that year, Exempt or…
  • Payroll

    We are an Ohio company that is looking to streamline some of the payroll processes. Not necessarily to outsource payroll, since we are in the process of developing our own program to enter daily job cost/payroll into the system via Office Connector. However…
  • Our VA SUI tax rate just change after we have run 3 payrolls. Can I update the tax rate and then run payroll - recalculate subject to for this change?

    We have 5 different pays set up for COVID pay based on the type. How can I combine all into one line on box 14?
  • PR Tax Calculation using W-4 Amount vs. W-4 Exemption #

    When i use the calculator using the W-4 Amount, FWH seems to calculate a lot less to zero tax vs. when im using the Exemption number and im trying to understand why. Is there a special calculation when you use the amount? What is done behind the scene…
  • Reporting of Term Life and Accidental Insurance over $50,000

    Our company pays for $100,000 for group term life insurance and $100,000 for accidental life insurance. I did not realize that the employee was responsible to pay taxes on the portion of life insurance above $50,000 that the employer pays. Is the employee…
  • PR tax tables not ready?

    I'm playing catch-up here.... Sage 300 CRE federal withholding tables are not ready for update yet? What's the deal?
  • total check to IRA distribution

    I have an employee wanting to put his entire paycheck for this week into his IRA. Today's PR transaction also includes our year bonus. I have updated his employee DEDUCT to what his gross pay and bonus is. How will that work as far as taxes, etc.?