• Shortcuts in Favorites Menu on Desktop won't open

    I have many, many shortcuts set up in my Desktop Favorites. All of a sudden, a few of them don't open. In fact, not only do they not open, but they lock up the desktop application. The only way I can get out is to go to task manager and force Sage to…
  • Favorites Disappearing

    Good Day Friends! I work for an MSP and we support the Sage products. A few of our clients are experiencing issues with the Favorites menu in the Sage client mysteriously disappearing every few months or so and we have to re-open the favorites file…
  • Migrating Sage300 9.7 to a new server

    I am on Sage 300 CRE and Estimating 9.7 we would like to upgrade to 18.2 CRE and 18.12 Estimating. We have done up a new Windows server 2016 Downloaded and installed Sage 18.2 CRE and 18.12 Estimating with SQL and license server Migrated Database…
  • Sage 18.2 Performance

    We recently upgraded to Sage 18.2 and have noticed a significant delay using Sage Desktop. Clicking on an application can take 5-10 seconds to respond and open the menu. Additionally, particularly in AP, clicking on Tasks takes an additional 5-10 seconds…
  • Options under Applications are blank

    Using Sage CRE 17.1.6 desktop, I have one person whose options under Applications are blank - His favorites are fine. You can open his configuration on another machine and it works fine. application section is blank on any configuration he opens on…
  • 16.1 Desktop Configuration

    Is there anyway to control the Desktop configuration in version 16.1, such as changing the font size? The menu items are HUGE! I used to be able to see all of my favorites on one screen before, now I have to scroll down three times to see everything.…
  • Job Overview report on Sage Desktop

    I would like for each Project Manager to be able to open up the Job Overview report when they start Sage Desktop, but only bring up the jobs they are working on. Is this possible? Also, along those lines, is it possible to restrict Project Managers…