• Aatrix printing actual paper w-2's

    Is there anywhere that an exact step by step process is listed for processing and PRINTING w-2's from Aatrix? I keep getting the same result when trying to print - draft copy. I don't need another draft copy , I need the actual w-2's to print. I am obviously…
  • Install

    I am unable to install update 22.2. Is anyone else having issues?
  • Confused about Year End + Payroll Updates for v20.5.X - Do I need to upgrade to v22.2U1 before 1/1/2023???

    I have read a lot of the posts on this forum, and all this said I'm personally new to dealing with Sage. I'm the new IT person for a construction firm and they're currently running v20.5.1,21. (by new IT guy I mean I just took over their IT about a month…
  • Payroll

    We are an Ohio company that is looking to streamline some of the payroll processes. Not necessarily to outsource payroll, since we are in the process of developing our own program to enter daily job cost/payroll into the system via Office Connector. However…
  • File Doctor 20.3 to 20.5

    If upgrading from 20.3 to 20.5, does File Doctor need to be run? The instructions have the warning about not being able to run it after the upgrade to version 20 is done, but if we're already at a 20.x version, does that matter? (we did run it and it…
  • Federal Withholding Tables 2022

    When will the Fed Tax Tables be updated? The IRS has had them published since 12/16 and we have our first weekly check this week. Thank you! I am looking specifically for an expected tax update date, so I can delay our processing time (if within reason…
  • Washington State Long Term Care Tax 2022

    Has Sage started preparing for this new Washington State tax? Starting January 1, 2022, ESD will assess each Washington employee a 0.58% premium assessment based on their wages. The employer must collect this premium assessment through a payroll deduction…
  • efilling

    I am trying to print T4's and when I click on the efiling task I get a message that says "permission to view full social security numbers is required". Does anyone know where to go to change this in security? We are a Canadian company and do not have…
  • Are you ready for Year End 2013?

    It may be August but it is never too early to prep for Year End! As a reminder, versions 9.8 and above are the supported versions for this year end. Users who are running 9.7 or earlier will want to upgrade before the end of year. Contact customer support…