• Service management May be the worst decision I made this year. ?

    After switching to SM in January- I have been disappointed in the lack of online support. Aged, clunky, and 1980’s technology that seems to not be able to do much without paying some one to create a “custom report” each time I figure out I need data.…
  • Service Management, Agreements, Run a report that shows when PMs are Due for the year?

    Does anyone know if SM can show me all the Agreements and Scheduled times for the year? I have not found a way to run a report or show what PMs are Due and at What Interval. Hard to believe this software is not capable of showing the PM schedules for…