We are using System Administrator to do scheduled, nightly backups of Sage 300 CRE. However, they are failing intermittently, seemingly because some people forget to close Sage applications on their desktops every night. As I'm sure any IT professional knows, old habits die hard and it's hard to get folks to remember to do this. How have other folks here worked through or around this issue? We've created scripts that stop and start Sage services before and after the backup, but we found we needed to also use the PowerShell cmdlet Close-SmbSession in the pre-backup script to ensure the backup completes successfully. This has apparently had the side effect of forcing users to reboot when they come into the office every morning in order to access Sage, which doesn't seem like a solution.
Your help would be greatly appreciated!