• Payroll 2018 Question --- NEED HELP

    Help!!! We just received a report from our third party insurance company showing a STD check was issued to one of our employees in December 2018. We have already closed out our 2018 Payroll. Is there anyway, other than having to restore prior backup,…
  • My bank deposit from my cc payment processor is negative. How do I record this in Businessworks 2013?

    Hello, and thank you in advance for any insight provided!! I had a negative bank deposit from a merchant services (Credit Card) account appear on my bank statement this morning. The merchant services batched 2 transactions - a refund given out to a…
  • Clearing Transactions for Reconciliation

    Regarding the Reconcile Checking Account tab, I know that I am supposed to check off those checks that have cleared the bank, however do I also check off other non-check related transactions from the list if the bank statement I have states that those…
  • Customer Purchase order number for recurring invoice

    Can someone please tell me if the ONLY place for a recurring AR invoice purchase order number is in the actual line item description? I received a purchase order from a customer and they will be on recurring invoice, but I do not see where you can add…
  • how to post a corrective Prior Year Journal Entry clarification

    In 2016 we made a payroll check with a deduction of $21.33 for a loan repayment. But we neglected to make a journal entry to debit the account and because it is in a prior year we are unable to make any new entries. I viewed knowledge base article #18022…
  • Credit Memo returns

    We've been using BW for over 10 years now and the one issue that keeps coming up is in regards to customer returns. Currently we process customer returns through this manner: OE>>Invoices>>Returns>>Invoice and fill in the necessary information required…