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QFOODS

Maintain Chart of Accounts- Access violation at address 00408758

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When accessing Maintain Chart of Accounts in one of my companies I get the following error:  Access violation at addresss 00408758 in module "Task0100.exe." Read of address 00000000.  I can access my other 2 companies with no problem.  I was in SP4 and I installed SP5 and thought it would correct the problem.

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    QFOODS-

    Thank you for reaching out.  It’s unusual to be getting that error when you use the Chart of Accounts.  I did find one article that may relate to what you are experiencing and I included it below.  But I think it would be best for you to reach out to technical support by going to Live Chat and creating a case.  You can go to Live Chat within BusinessWorks through the menu or going to Help, Live Chat or go to sagecity.com/resources and select your region and product and select to open Chat from there.

     Error: "Access violation at address 004DD800 in module 'Taskxxxx.exe'. Read of address 00000004." when performing certain tasks (87354) https://support.na.sage.com/selfservice/viewdocument.do?externalID=87354

     

    Sincerely,

    Coleen

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    SUGGESTED

    QFOODS-

    Thank you for reaching out.  It’s unusual to be getting that error when you use the Chart of Accounts.  I did find one article that may relate to what you are experiencing and I included it below.  But I think it would be best for you to reach out to technical support by going to Live Chat and creating a case.  You can go to Live Chat within BusinessWorks through the menu or going to Help, Live Chat or go to sagecity.com/resources and select your region and product and select to open Chat from there.

     Error: "Access violation at address 004DD800 in module 'Taskxxxx.exe'. Read of address 00000004." when performing certain tasks (87354) https://support.na.sage.com/selfservice/viewdocument.do?externalID=87354

     

    Sincerely,

    Coleen

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