Also, we have had these SIMPLE IRA and Section 125 deductions for many years and never had a problem processing or printing W-2s in the past.

That is a reported issue that the engineers are reviewing.  The current work around is to manually edit the values to take our the negative #s.  See KB article #81126   Error: "Negative values are not allowed" when editing Box 16 wages in Enhanced Tax Reporting  .  After reading the article, if you feel you need additional assistance please call support at 800-447-5700.

Thanks,

Coleen 

I am having the same issue.  And I have a payroll run that I need to complete for 2018.  I cannot move forward and to manually change these will take too much time.  Any ideas when this will be fixed?

That is a reported issue in our Knowledge Base.  Please see article #81126 Error: "Negative values are not allowed" when editing Box 16 wages in Enhanced Tax Reporting    for the work around.

Thanks,

Coleen

That is a reported issue in our Knowledge Base.  Please see article #81126 Error: "Negative values are not allowed" when editing Box 16 wages in Enhanced Tax Reporting    for the work around.

Thanks,

Coleen

I have searched for that article and can not find, nearly impossible to get any support calling

Here is a copy of the article I used.  It worked for me.  I had to manually adjust 18 of 146 employees.  It was a little time consuming but not hateful.  Hope this helps.

The screen shot is hard to read so here is the text from the PDF.  Please excuse the formatting.

Error: "Negative values are not allowed"

when editing Box 16 wages in Enhanced

Tax Reporting

Products

Sage BusinessWorks

Description

Error: "Negative values are not allowed" when editing Box 16 wages in Enhanced Tax Reporting

• Error: "State Wages contain negative values, click on the errors (red cells) and correct the errors to proceed."

Cause

One or more check detail contains a negative dollar amount from deduction that is not taxable for SWr.

Resolution

Negative values are not allowed in the Edit State Detail records. This issue has been forwarded to Engineering for research

and fix in a future release.

Workaround:

To correct a negative value error:

1. 1. Right click on the box 16 value that has the negative amount
2. 2. Select Cut (this will remove all values in box 16)
3. Then left click on box 16 and the Edit State Detail records grid will display
4. Select the first blank box under XX Wages (where XX is the state abbreviation)
5. Right Click
6. 6. Select Paste (this will enter the value cut in step 2)

If the right click menu options do not display you can hit ctrl+x on your keyboard to cut and then ctrl+v to paste.

Need help?

Chat with support (https :/Ichat. na. sage. com/sdcxuser/rrn/issue new. asp ?Kernel:: Kernel: :sik_iss type=ec 7 ecb20-

40f2-43f5-9dOd-Sd128acS423b&enforceRequestType=yes&lf=kbarticle&qd=Sage%20BusinessWorks%20Support)

Category

Printing and Reporting

Tax forms

Entitlement

Open

Defect ID

19316

ID :61126 Last modified:12-27-2017

Doing the manual changes is a pain in the butt compared to every other year but it is not as time consuming as it may seem from the article.  I was able to make the manual changes in about 1 minute per employee.  Fortunately the error only occurred for 18 employees out of the 146 W2s.  BusinessWorks needs to fix this glitch ASAP but if you are running out of time the manual change is doable.  Good Luck!

The article above appears similar to the steps you need to perform, although that is not the correct ID #.  The correct # is 81126.  For suggestions on finding the article, you can use the search words "negative values" or enter the Knowledge Base article #, "81126".  There has been updates to the steps above due to some people not having the option to cut when right clicking.  So see steps below:

To correct a negative value error:

1. Right click on the box 16 value that has the negative amount
2. Select Cut or Ctrl+X (this will remove all values in box 16)
3. Then left click on box 16 and the Edit State Detail records grid will display
4. Left click in the first blank box under XX Wages (where XX is the state abbreviation)
5. Right Click
6. Select Paste or Ctrl+V (this will enter the value cut in step 2)

If the right click menu options do not display you can hit Ctrl+X on your keyboard to cut and then Ctrl+V to paste.