• Activation Error

    Hello, What is the reason why our sage accounting is need to activate even though are license is for lifetime use, then when I try it to activate its take much time but in the end ill received a message said:
  • concept to sage of multi companies in Sage 50 US

    what the concept is in Sage 50 US for multi companies?
  • When is the update going to come through for the 2024 Federal Withholding Tables?

    It is already mid-January-When should we expect a Payroll Tax Update for the 2024 Federal Withholding Tables?
  • 2024.0.1 Sage 50 Update Issue

    This is more an FYI than a question. After the first in-place upgrade I performed, I noticed there was another performance patch waiting (PTXA2024.0.1) immediately after upgrading all the client installs and updating the company file. At the next client…
  • move Sage 50 2024 to a new computer

    Hello. I bought a new laptop with Windows 11, and I want to move my 2 companies to the new computer. Do i just install Sage 50 - 2024 edition on the new computer, then backup (on the current, working old one), and restore to the new one and all should…
  • Downloading 2024 -- Need a New Serial Number?

    Good Afternoon ~ My Sage 50 Accounting US Edition product has a download available for the 2024 edition; however, in going through the process to download that, it wants a serial number. When I input my current serial number, it doesn't work. I haven…
  • Running US Version alongside UK version?

    Hi Am hoping someone can confirm whether SAGE50 Cloud US version (ex Peachtree) can be installed and run alongside UK version. Appreciate from having multiple UK versions side by side that US version will need to installed in dedicated programme etc folders…
  • Sage 50 could not be opened because the company data location at... could not be accessed or is not a valid company data location.

    After installing Sage 50 and trying to run it I get the above message. I can see and access the folder/files in the mapped drives. Now I looked into it and tried some troubleshooting from KB10259 . I went through the troubleshooting sections and discovered…
  • System / Aatrix error, generating F941 deposit

    Just doing prep work for January taxes, went to generate the Deposit form for Form 941. Got a dialog labeled "AatrixForms.exe - Entry Point Not Found", with the following text: The procedure entry point ?dumpAccumulativeTimesCache@Timers@Aatrix@@QAEXXZ…
  • The new update lost the 1099 forms

    Yesterday I waited over 3 hrs for someone to give me an answer. Terrible customer service. The new update lost the 1099 forms.
  • Data will not open up after update

    I just installed the new Sage 50 2023 update. Had no issues. We have a server and 3 workstations. I updated the server first then the workstations without a hitch. Then I logged into Sage 50 with no issue. I am having issues pulling up data. Like "view…
  • do I need both tax updates

    I just installed sage tax update October 2021 Tax Update Release 2021 about sage shows Tax update version 20211002 Do I need to install the October 2022 Tax update Release 2022? It's confusing as we are still on Sage 50 2021, Build 28.1.01…
  • Installing new 2021 client after upgrading server to 2022

    After installing the 2022 update to the server and existing workstations successfully, I was tasked with setting up a new workstation. Now when I try using the sage 2022 installer on the machine, I get the message that the license is not valid. So I figured…
  • sage 50 us update3

    Do we need another update for sage 50 US and we just do this update in all our WS a month ago I think?
  • Sage 50—U.S. Edition 2018 download

    Hello, I would like to know if anyone has a copy of Sage 50—U.S. Edition 2018? I contacted Sage and was told they do not keep older versions of the software and to ask someone in the community. Any and all help would be appreciated thank you,
  • Payroll employee data blank missing after update.

    After the last payroll update the employee fields are blank. Any idea how to fix?
  • Detailed Upgrade Process Complete Accounting - Sage50 2015 to Sage50 2021

    Planning an upgrade on a Windows 10 Workstation for Sage50 Complete Accounting On-Premise from 2015 to 2021. I am seeing several posts on upgrades causing error messages and would like this to be as clean as possible due to the Sage50 database upgrade…
  • Sage 50 license

    Hello, I would like to know what is the installation limitation for sage licenses, so how many computers can I install it on with my serial number I thank you in advance Greetings
  • Don't push product update notifications until product is stable

    Going forward, please disable the pop up notifications which appear when closing Sage 50 saying you need to update your software,especially for a brand new release that has a pretty major bug. Letting people know via the messages is fine, but I would…
  • I cant install Sage 50 in Windows 10 Version 10.0 (Build 10240)

    Hi All, New comer here, I have a problem in installing Sage 50 in my Windows 10 Version 10.0 (Build 10240) Please help
  • Server upgrade

    I am looking to move my Sage 50 server from Windows 7 to Windows 2012 r2. We are on Sage 2020. I am looking for the best way to do this. Can I just copy the contents of the "Company" folder to the new server? I would stop the DB on both servers and then…
  • Sage 50 2020.1 Update

    FormerMember
    FormerMember
    I have a server/workstation environment. I had to download the 2020.1 update from SageKB and install it on the server. This worked and I can open Sage on the server. However, when I try to open Sage on the client workstation, it tells me the application…
  • Can we Install Sage 50 2019 US edition to Windows Server 2019?

    Hi, Can we install Sage 50 2019 Edition to Windows Server 2019? Is it supported? Thanks!
  • Sage 50 2019 installation problem in an Active Directory domain environment

    Hi, I'm the IT system administrator for my company. We have several people using Sage 50 US over a Windows Active Directory domain network. Our company data is on a Windows 2012r2 server and the network share is mapped to the W drive for users. I…
  • Sage 50 US 2020 Update failure and loss of all payroll and company information

    My system attempted to update from 2019 to 2020 and failed resulting in a loss of all payroll and company information. After two attempts by tech support to recover data over two days there last comment was Sage was never meant to be a back up ! I have…